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Hospitality Management

Welcome to the Hospitality Management Program
Culinary Arts - Hospitality Management Culinary Arts Associate Degree - Hospitality Management Professional Culinarian/Cook - Certificate of Proficiency Professional Baking - Certificate of Proficiency Personal Chef - Certificate of Proficiency Culinarian/Cook Short-Term Certificate
Restaurant/Food Service Management - Hospitality Management Restaurant/Food Service Management Associate Degree - Hospitality Management Food and Beverage Operations - Certificate of Proficiency Restaurant Entrepreneurship - Certificate of Proficiency
Hotel, Destination and Event Management - Hospitality Management Hotel, Destination and Event Management, Associate Degree - Hospitality Management Lodging Rooms Division - Certificate of Proficiency Event Planning - Short-Term Certificate
Dietary Management - Certificate of Proficiency
2+2 Bachelor Degree with Baldwin Wallace State of the Art Facilities Our Restaurant - Alere Advisory Board Members Accreditation Faculty and Staff Mission, Vision and Values Transfer Opportunities Web Resources
Hospitality Management Recipes American Pistachio Party Mix Apple Cinnamon Brownies Ballpark Beer Bratwurst Beer-Battered Fish Fry Brown Butter and Sea Salt Chocolate Chip Cookies Carolina Mustard Barbeque Sauce Chicken and Strawberry Salad with Balsamic Dressing Chicken Enchilada Soup Chocolate Brownie in a Mug Dan Esquivel Jr.’s Award-Winning Chicken Saltimbocca Double Chocolate Chip Waffles Grilled Pork With Red Peppers Irish Soda Bread Mac and Cheese Cakes No-Bake Double Chocolate Cream Pie Peach and Beet Salad Sugar Cookie Recipe Watermelon Granita
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Faculty and Staff

HMC

Hospitality Management Faculty

Chef Thomas Capretta, Assistant Professor

Thomas CaprettaTom Capretta, Certified Executive Chef and Certified Culinary Educator, has been an instructor in the Hospitality Management program at Tri-C® for the past 17 years.

He helped organize the opening of the Eastern Campus Hospitality department in fall 2009. In academic year 2014-2015, Capretta was granted a year of professional improvement leave to study issues surrounding sustainability in the hospitality industry and find ways to incorporate these topics into courses and practice at Tri-C. Developing new instructors and sharing his enthusiasm for the culinary industry with students are his passions.

Capretta won the American Culinary Federation (ACF) President’s Award in 2005 and 2008 and was named ACF’s Educator of the Year in 2003 and 2014. In 2002, he received the August LoPresti Fellowship Award. In addition to his teaching assignments, Capretta has served as president of the ACF Cleveland Chapter and currently serves on advisory committees for the culinary arts programs at Beachwood High School, Normandy High School and Polaris Career Center. He is also a board member for the ACFEF Accrediting Commission.

Capretta was employed as a chef at Canterbury Golf Club in Shaker Heights, where he supervised food preparation for the 1996 U.S. Senior Open as well as for other exciting events. Past experiences also include Stouffer’s Restaurant Group, Cleveland Racquet Club and Mitchell’s Fish Market.

He holds associate degrees in restaurant management and culinary arts in addition to bachelor’s and master’s degrees in technical education, all from the University of Akron.

Chef Michele Gaw, Assistant Professor

Michele GawBorn and raised in Akron, Chef Michele Gaw is a Northeast Ohio native whose passion for food and the hospitality industry pole vaulted her career. “My passion for food started at home, my mother is a tremendous cook, always making something different as I was growing up and spending time with my grandmother who cooked the old fashioned way. It was with my grandmother that I learned to can foods and still do so today.” Her love of the culinary arts drove her to become an executive chef, including winning numerous awards (Cleveland National Chicken Cookout, Taste of Cleveland and Ohio Pork Competition), as well as a consultant and business owner. She is a past president of the American Culinary Federation-Cleveland Chapter, and a founding member of Cleveland Les Dames Escoffier (LDEI).

Chef Gaw received her Associate Degree in Restaurant Management from Cuyahoga Community College, and her BA in Business from Tiffin University. Her career includes stints at Li’l Joe’s Pub in Akron, the Holiday Inn in Strongsville, and the Cleveland Airport Marriott. She spent 18 years as the Executive Chef for Cleveland’s Watermark Restaurant, known for outstanding seafood, a beautiful view and an award-winning wine list. It was this passion for the culinary arts and hospitality field that drew her to share her talents at Cuyahoga Community College, first as a part-time instructor for 20 years, and now as a full-time instructor and supervisor of Café 4250.

As Chef Gaw says, “I love teaching the restaurant class for Café 4250, as I can challenge the students to prepare new foods in a restaurant setting. It is a little like being back in the restaurant business. I am so happy to be teaching full time as I get to share my past experiences with the students and see them grow. The greatest reward is when the students are successful. Sometimes it is many years later and I will see a student who is so proud of what they have accomplished. It makes me beam with pride for them and our college.”

Paul Glatt, Assistant Professor

Paul GlattPaul Glatt has been an assistant professor in the Hospitality Management program at Tri-C® since 2002.

Born in the Cleveland area, he worked his way across the country in a wide variety of hospitality positions including dishwasher, chef, nightclub manager, hotel manager and bartender. He holds a bachelor’s degree in English from the University of Arizona and a Master of Management in hospitality from Cornell University.

In 1999, Glatt returned to his Northeast Ohio roots to work with Restaurant Associates as beverage manager at the new Cleveland Browns Stadium and the newly renovated Severance Hall. Before joining Tri-C, he owned and operated JoJo’s Colony Tavern in downtown Cleveland, recipient of the Free Times Best New Restaurant award in 2001.

As a faculty member, Glatt strives to contribute to the community and campus, most notably working with such charities as the Cleveland Food Bank and the Cleveland Animal Protective League. He is married and has two great dogs, Harvey and Jupiter.

Chef Katherine (Kitty) George, Lecturer

Chef Katherine (Kitty) GeorgeBorn and raised in Cleveland, Chef George credits her mother for her love of all things food. “Growing up with three sisters, two brothers, my parents and a few cousins all under one roof, we hardly went out to eat. My mother spent hours baking, cooking, canning, and pickling anything she could get her hands on. I was the youngest, and even at five years old, I was welcomed into the kitchen to help and in the process, to learn. For me, being involved in the hospitality industry was a natural progression.”

Kitty has been in the hospitality business since the age of 15 and has held positions from dishwasher to executive chef to general manager in several different hospitality operations, including owning two of her own restaurants for several years. She is a graduate of Tri-C’s culinary arts program and has been with the hospitality department at Tri-C since 2014.

Chef George enjoys sharing her techniques, knowledge, insights and real life experiences with students to engage them in their own hospitality journey.

“I love hearing from current and past students about their adventures in hospitality. It is such a joy to see students use the knowledge, creativity and problem solving skills they have gained through Tri-C’s program to reach their goals.”

Chef Maureen Leonard, Assistant Professor

Chef Maureen LeonardChef Maureen Leonard is a tenured faculty member focused solely on Pastry Arts. A graduate of the French Pastry School in Chicago, she has spent years in the industry as an executive pastry chef.

Leonard began at Tri-C as an adjunct instructor before achieving tenure-track status. During her time at the College, the number of students achieving baking certificates has increased significantly. In addition, three new courses have been proposed: Chocolate and Confections, European and American Cakes and Production of Breads. 

She teaches Introduction to Baking and Pastry and Advanced Pastry while spearheading numerous events that showcase students’ pastry production for the College in addition to special events with industry and community partners.

Leonard has taken continuing education courses at Harvard University’s T.H. Chan School of Public Health and The Culinary Institute of America. She has also participated in the International Conference on Food Chemistry and Technology, hosted by United Scientific Group.

Leonard’s years of experience, combined with her passion for sharing the craft and science in the art of pastry, promote student retention and dedication to the trade. Diligently networking within the hospitality industry, she has presented opportunities that have earned her students positions at three-star Michelin restaurants and other prestigious venues.

Her classes provide an environment of excitement ― tempered with discipline, integrity and respect for the art ― where her enthusiasm is contagious.

Deanna Manners-Ford, Assistant Professor

Deanna Manners-FordAssistant professor Deanna Manners-Ford is a Tri-C class of 2012 alumna. She has more than 35 years of experience in the hospitality industry, ranging from dishwasher to chef manager for a corporate dining service to general manager of a Cleveland bakery.

Manners-Ford has been with the Tri-C hospitality department since 2009. In 2016, she was hired as a tenure-track assistant professor. She considers teaching an honor and enjoys bringing her real-life experience into the classroom and sharing her stories with students.

“There’s nothing like seeing students light up when they finally realize why we do what we do; when they start finding gratification in their major and start to experience what they have learned in the classroom in the real world,” she said.

What Manners-Ford loves most about Tri-C is how the College continues to help students after graduation ― helping them find jobs, providing mentoring, assisting with business plans and more.

Kimberley Susbauer, Assistant Professor

Kimberley SusbauerKimberley Susbauer focuses on courses for the Hotel, Destination and Event Management concentration in the Hospitality Management program at Tri-C. Prior to joining the College, she was a manager with the Renaissance Cleveland Hotel. She studied commercial recreation administration at Bowling Green State University and holds a master’s degree in adult learning and development from Cleveland State University.

Susbauer is a member of the Ohio Hotel and Lodging Association and the International Council on Hotel, Restaurant and Institutional Education, and she serves as a commissioner for the Accreditation Commission for Programs in Hospitality Administration  (ACPHA). Her academic and industry passions are customer service and food safety. In her free time, she likes to talk to strangers and make people laugh, and she is active in animal rescue.

Chef Ky-Wai Wong, Assistant Professor

Ky-Wai WongChef Ky-Wai Wong, known as Chef KY, is an assistant professor in the Hospitality Management program at Tri-C®. He holds a bachelor's degree in chemistry from UCLA and master’s degree in hospitality management from Auburn University.

Wong has a strong background in fine dining. His first restaurant job was at Giovanni's in Beachwood. From there, he went to culinary school in London, England. In addition to earning a certificate in cuisine and baking/pastry from Le Cordon Bleu in London, he completed an apprenticeship at Michelin 2-star restaurant Le Gavroche.

He returned to Cleveland and continued to work in fine dining at places such as Blake's Seafood Grille, the Century Restaurant and Bar at the Ritz-Carlton, fire food and drink and Seballos Pastries. With much experience under his belt, Wong worked his way up to top positions at some of the area’s premier fine dining establishments, including sous chef at AAA Five Diamond restaurant Classics at the Intercontinental Hotel; executive chef at LockKeepers and Park City Diner; chef de cuisine at DANTE in Valley View; and chef de cuisine at Lucky's Cafe.

Wong loves sharing his passion and knowledge about food with his students. In his free time, he enjoys spending time with his family and doing fundraisers that help the community.

Hospitality Management Staff

Mary Ann Bradfield, Program Director

Mary Ann BradfieldMary Ann Bradfield is the Program Director of the Hospitality Management Center. 

With more than 17 years at the College, her service at Tri-C first began as a coordinator supporting grants and workforce initiatives, then advancing to a variety of project management and program manager positions until ultimately arriving in the Hospitality Management department in 2020. 

Bradfield holds a Bachelor of Science in Healthcare Management from Franklin University and an Associate of Arts from Tri-C. In the early years of pursuing her associate degree, she worked in a variety of roles in the hospitality industry including restaurant management.

Bradfield enjoys volunteering and serving on several committees and organizations internal and external to the College.  Her favorite down time interest is the beach.  

Brigitte Matchett, Administrative Coordinator

Brigitte MatchettBrigitte Matchett is the Administrative Coordinator of the Hospitality Management Center of Excellence.

Matchett has worked at Academic institutions since 1996 and began her Tri-C career at the Western Campus in 2018.  She has held several roles including, Unit Ops Specialist II in Health Careers, Administrative Assistant to both a Dean and Campus President before joining Hospitality Management in 2024.

Matchett earned a Bachelor of Arts in Business Administration from Baldwin-Wallace University.

Appropriately enough, Matchett enjoys cooking for her family, and both designing and making jewelry. 

Chef Karen L. Monath, Associate Dean

Karen MonathAs a young girl, Karen Monath tended the garden, peeled a lot of apples and helped with the canning and preserving of the bountiful harvest from her family’s quarter-acre garden. At the young age of ten, she knew she wanted to be a chef.

After graduating from the Culinary Institute of America, Monath rose to become executive chef at a very successful restaurant by the age of 20. She has spent the better part of her life refining her craft through a diverse range of experiences. She has served royals and billionaires, catered meals for two and for a thousand, peeled grapes tableside and planned and executed weddings for 600.

Monath holds a master’s degree in hospitality management from Florida International University. She has taught at the Pennsylvania State University and is an assistant professor at Tri-C®, teaching culinary arts as well as hospitality management.

Monath draws from her years of experience as a chef and as the owner of a large banquet and catering facility to bring real-life knowledge and skill to the academic program. Her passion is helping students be successful in life and in business.

William Scully, Facility Coordinator

William ScullyDon't let his job title fool you. William Scully (Bill) is responsible for procuring ingredients and equipment for the Hospitality Management program, along with any other last-minute needs. His behind-the-scenes knowledge of suppliers, food markets and more keeps the program and daily classes on track.

“I have been in the food industry for over 30 years,” Scully said. “You need to keep up with everything happening around you. Non-industry people don’t understand the constant deadlines that need to be met and the sense of urgency that is needed. Most importantly, the planning needed to have the right food, at the right time, in the right amounts.”

Growing up, Scully would garden with his grandfather and cook with his grandmother. This created a foundation of growing food and cooking for guests, making sure everyone was happy and fed. He got his first real job at age 15, cleaning up after pastry chefs in a bakery after school. Since then, he’s worked at a grocery store, a catering company, a private yacht club and corporate restaurants in addition to working in sales, health care and now, education.

Scully holds a bachelor’s degree in restaurant and institutional foodservice management from Bowling Green State University. When he’s not working, he enjoys spending time with his wife and their two children.

How to reach us

Hospitality Management Center
180 Euclid Avenue 
Cleveland, Ohio 44114-3196
216-987-4081
hospitality@tri-c.edu

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700 Carnegie Avenue
Cleveland, Ohio 44115

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