Out-of-State Student Compliance

Online Learning students from out-of-state should attempt to resolve any issues or complaints with Cuyahoga Community College first. If an issue cannot be resolved internally, you may file a complaint about Cuyahoga Community College with your State by referring to the following State Agencies in compliance with federal Department of Education regulations.

Alabama 

Website: https://www.ache.edu/wp-content/Sara/StudentComp.pdf

Contact: ron.leonard@ache.edu

Alaska                  

Website: https://law.alaska.gov/pdf/consumer/FORM_complaint.pdf

Contact: tyler.eggen@alaska.gov

Arizona
         
Website: https://ppse.az.gov/student-complaint-procedure

Contact: ldueck.azsara@riosalado.edu

Arkansas

Website: https://adhe.edu/students-parents/student-grievance-form

Contact: alana.boles@adhe.edu

California

Website: https://www.bppe.ca.gov/forms_pubs/complaint.pdf

Contact: bppe@dca.ca.gov

Colorado

Website: https://highered.colorado.gov/students/how-do-i/file-a-student-complaint

Contact: heather.delange@dhe.state.co.us

Connecticut

Website: https://www.ctohe.org/studentcomplaints.shtml

Contact: Sean.Seepersad@ct.gov

Delaware            

Website: https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwww.doe.k12.de.us%2Fcms%2Flib%2FDE01922744%2FCentricity%2FDomain%2F161%2FDDOE%2520SARA%2520Student%2520Complaint%2520Form.docx&wdOrigin=BROWSELINK

Contact: leigh.weldin@doe.k12.de.us

District of Columbia 

Website: https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fhelc.osse.dc.gov%2Fhelcadmin%2Fmedia%2F0kmobb5o%2Fhelc-complaint-form-english.docx&wdOrigin=BROWSELINK

Contact: Angela.lee@dc.gov        

Florida 

Website: https://www.fldoe.org/policy/cie/student-concerns.stml

Contact: brady.lyon@fldoe.org

Georgia

Website: https://gnpec.georgia.gov/student-resources/student-complaints/ga-sara-online-student-complaint-form

Contact: adamh@gnpec.ga.gov

Hawaii

Website: https://cca.hawaii.gov/hpeap/files/2013/08/Student-Complaint-Form.pdf

Contact: hpeap@dcca.hawaii.gov

Idaho

Website: https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fboardofed.idaho.gov%2Fwp-content%2Fuploads%2F2020%2F07%2FStudent-Complaint-Form-7-2020.docx&wdOrigin=BROWSELINK

Contact: Tamara.Baysinger@osbe.idaho.gov

Illinois

Website: https://www.in.gov/che/student-complaints/

Contact: sara@ibhe.org

Indiana         

Website: https://www.in.gov/che/files/161116_ICHE_StudentComplaintForm.pdf

Contact: rmiller@che.in.gov

Iowa                     

Website: https://iowacollegeaid.co1.qualtrics.com/jfe/form/SV_9Br0hqNMto1FItT

Contact: lisa.pundt@iowa.gov

Kansas 
          
Website: https://www.kansasregents.org/state_university_student_complaint_form

Contact: jamour@ksbor.org

Kentucky  
    
Website: http://cpe.ky.gov/campuses/complaintform

Contact: jevonda.keith@ky.gov

Louisiana      

Louisiana Board of Regents

1201 N Third St, Suite 6-200

Baton Rouge, LA 70802

Contact: leann.detillier@laregents.edu

Maine          

Website: https://www.maine.gov/doe/sites/maine.gov.doe/files/inline-files/sara-complaint-form.pdf

Contact: angel.loredo@maine.gov

Maryland    

Website: https://mhec.maryland.gov/institutions_training/Documents/acadaff/SARA/SARA%20complaint%20corrections%202017.pdf

Contact: trish.mccown@maryland.gov

Massachusetts

Website: https://www.mass.edu/forstufam/complaints/complaintform.asp

Contact: SARAInquiries@dhe.mass.edu

Michigan    

Website: https://www.michigan.gov/leo/bureaus-agencies/wd/pss

Contact: farhatj@michigan.gov

Minnesota    

Website: https://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Contact: betsy.talbot@state.mn.us

Mississippi   

Mississippi Commission on College Accreditation

3825 Ridgwood Rd

Jackson, MS 392111

Contact: cprestwood@ihl.state.ms.us

Missouri      

Website: https://dhewd.mo.gov/DistanceEducation.php

Contact: leroy.wade@dhewd.mo.gov

Montana            

Website: https://mus.edu/MUS-Statement-of-Complaint-Process.html

Contact: jthiel@montana.edu

Nebraska      

Website: https://www.education.ne.gov/wp-content/uploads/2017/07/PPCS_Complaint-form.pdf

Contact: kathleen.fimple@nebraska.gov

Nevada                       

Website: https://nshe.nevada.edu/wp-content/uploads/Academic-Affairs/SARA_Complaint_Resolution_Form-Rev_20191224.pdf

Contact: tcastro@nshe.nevada.edu

New Hampshire

Complaints regarding non‐compliance with agency New Hampshire Code of Administrative Rules. Made to Executive Director of the Commission.

Website: https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx

Contact: Whitney.Ca.Vaillancourt@doe.nh.gov

New Jersey       

Website: https://www.state.nj.us/highereducation/documents/pdf/OSHEComplaintForm.pdf

Contact: eric.taylor@oshe.nj.gov

New Mexico     

Website: https://hed.nm.gov/uploads/documents/NMHED_Student_Complaint_Form_7-2021.pdf

Contact: alicia.armijo@hed.nm.gov

New York           

Website: https://view.officeapps.live.com/op/view.aspx?src=http%3A%2F%2Fwww.nysed.gov%2Fcommon%2Fnysed%2Ffiles%2Fprograms%2Fcollege-university-evaluation%2Fcomplaint-form.docx&wdOrigin=BROWSELINK

Contact: IHEauthorize@nysed.gov

North Carolina

Website: https://www5.ncseaa.edu/SARANC/docs/SARA-NC-ComplaintForm.pdf

Contact: terrence@saranc.org

North Dakota

Website: https://www.cte.nd.gov/sites/www/files/documents/PrivatePS/NDSBCTE_Student_Complaint_Procedure.pdf

Contact: claire.gunwall@ndus.edu

Ohio

Website: https://highered.ohio.gov/students/current-college-students/student-complaints/submit-complaint

Contact: mexline@highered.ohio.gov

Oklahoma

Website: https://www.okhighered.org/resources/Student-Complaint-Form/

Contact: kfoster@osrhe.edu

Oregon

Website: https://www.oregon.gov/highered/institutions-programs/ccwd/Documents/Complaints/Complaint%20GuidelinesProcess_resource%20doc.pdf

Contact: rebecca.fuller@hecc.oregon.gov

Pennsylvania

Website: https://www.education.pa.gov/Documents/Postsecondary-Adult/College%20and%20Career%20Education/Colleges%20and%20Universities/Higher%20Education%20Complaint%20Form.pdf

Contact: giwetten@pa.gov

Puerto Rico

Website: https://agencias.pr.gov/agencias/cepr/inicio/DocumentosCEPR/Documents/SARA/SARA_Complaint_Process.pdf

Contact: nvega@estado.pr.gov

Rhode Island

Website: https://www.riopc.edu/form/ri-student-complaint/

Contact: deanna.velletri@riopc.edu

South Carolina

Website: https://che.sc.gov/sites/che/files/Documents/Institutions%20and%20Educators/Licensing/Student_Complaint_Procedures_and_Form_09192022.pdf

Contact: aanderson@che.sc.gov

South Dakota

Website: https://www.sdbor.edu/administrative-offices/academics/SD-SARA/documents/ComplaintForm-SD-SARA.pdf

Contact: Katie.Boehnke@sdbor.edu

Tennessee

Website: https://www.tn.gov/content/dam/tn/thec/bureau/student_aid_and_compliance/dpsa/links-and-forms/Complaint%20Form.pdf

Contact: julie.woodruff@tn.gov

Texas

Texas Higher Education Coordinating Board

PO Box 12788

Austin, TX 78711

Contact: jessica.acton@highered.texas.gov

Utah

Website: https://ushe.edu/office-of-commissioner/state-authorization-ut-sara/sara-institutions/

Contact: cgrua@ushe.edu

Vermont

Website: https://www.tfaforms.com/4772089

Contact: pat.pallasgray@vermont.gov

Virgin Islands, U.S.

Website: https://dlca.vi.gov/consumeraffairs/

Contact: cmckayl@uvi.edu

Virginia

Website: https://www.surveymonkey.com/r/StudentComplaintForm

Contact: darlenederricott@schev.edu

Washington

Website: https://www.studentcomplaints.wa.gov/hc/en-us

Contact: saml@wsac.wa.gov

Website: http://www.wsac.wa.gov/protecting-education-consumers

West Virginia

Website: https://www.wvhepc.edu/wp-content/uploads/2014/10/Student-Complaint-Process-revised.pdf

Contact: randall.brumfield@wvhepc.edu

Wisconsin

Website: https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fheab.state.wi.us%2FDLAB%2Fdocs%2FSARAComplaintForm2021.doc&wdOrigin=BROWSELINK

Contact: psmith@uwsa.edu

Wyoming

Website: https://form.jotform.com/212505034743043

Contact: rob.dennis@wyo.gov