Out-of-State Student Compliance

Online Learning students from out-of-state should attempt to resolve any issues or complaints with Cuyahoga Community College first. If an issue cannot be resolved internally, you may file a complaint about Cuyahoga Community College with your State by referring to the following State Agencies in compliance with federal Department of Education regulations.

Alabama

Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130-2000
Website: http://www.ache.alabama.gov

Alaska

Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
Website: customer.service@alaska.gov

Alaska Office of Attorney General Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501
http://www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf

Arizona

Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260 Phoenix, AZ 85007
Website: https://ppse.az.gov/complaint

Arkansas

Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Ave
Little Rock, AR 72201
ADHE_Info@adhe.edu
http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/ICAC%20Rules%20and%20Regulations/APPENDIXJ.pdf

Arkansas State Board of Private Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201
sbpce@arkansas.gov
http://sbpce.arkansas.gov/students/Pages/complaintProcess.aspx

California

California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
bppe@dca.ca.gov
http://www.bppe.ca.gov/forms_pubs/complaint.pdf

Colorado

Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, Colorado 80202
http://highered.colorado.gov/Academics/Complaints/default.html

Connecticut

Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
info@ctdhe.org

Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford CT 06106
trade.practices@ct.gov
http://ct.gov/dcp/cwp/view.asp?a=4302&q=506512
Consumer Complaint Hotline: (800) 842-2649

Delaware

Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
dheo@doe.k12.de.us

Delaware Attorney General
Consumer Protection Wilmington
820 N. French Street 5th floor
Wilmington, DE 19801
consumer.protection@state.de.us

District of Columbia

District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE 9th Floor
Washington, DC 20002
http://osse.dc.gov/service/elementary-secondary-education

Florida

Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414 Tallahassee, FL 32399-0400
Commissioner@fldoe.org
http://www.fldoe.org/cie/complaint.asp

Georgia

Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334
http://rules.sos.state.ga.us/docs/392/5/06.pdf

Hawaii

Hawaii State Board of Education
P.O. Box 2360
Honolulu Hawaii 96804
ocp@dcca.hawaii.gov
http://hawaii.gov/dcca/ocp/consumer_complaint

Idaho

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037

Illinois

Illinois Board of Higher Education
431 East Adams
2nd Floor
Springfield, Illinois 62701-1404

info@ibhe.org
Institutional Complaint Hotline: (217) 557-7359

Illinois State Board of Education
100 N. 1st Street Springfield, Illinois 62777
http://webprod1.isbe.net/contactisbe/ (email)

Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706

http://www.illinoisattorneygeneral.gov/consumers/
http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf
Consumer Fraud Hotline: (800) 243-0618

Indiana

Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W Washington Street, Room E201
Indianapolis IN 46204

http://www.in.gov/cpe/files/sf39280-complaint.pdf

Iowa

Iowa Student Aid Commission
603 E. 12th Street
5th Floor
Des Moines, IA 50319

info@iowacollegeaid.gov
https://www.iowacollegeaid.gov/content/forms-and-applications

Kansas

Kansas Board of Regents
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368
http://www.kansasregents.org/resources/PDF/524‐ComplaintProcedureandForm.pdf

Kentucky

Kentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512

Kentucky Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319
http://www.bpe.ky.gov/Applications%20and%20Forms/Form%20to%20File%20a%20Complaint.pdf

Office of the Attorney General Capitol
Suite 118
700 Capitol Avenue
Frankfort Kentucky 40601-3449
consumer.protection@ag.ky.gov
http://ag.ky.gov/civil/consumerprotection/complaints/Pages/default.aspx

Louisiana

http://www.lrc.ky.gov/

Maine

General link: http://www.mhec.state.md.us/

Maryland

Maryland Higher Education Commission
839 Bestgate Road, Suite 400
Annapollis, MD 21401-3013
Website: http://www.mhec.state.md.us/

Massachusetts

Massachusetts Department of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108-1696
Website: http://www.mass.edu/forstudents/complaints/complaintprocess.asp

Michigan

Department of Labor and Economic Growth
Office of Postsecondary Services, Proprietary School Unit
Victor Office Center, 3rd Floor
201 North Washington Square
Lansing, MI 48913
Website: http://www.michigan.gov/lara/0,4601,7-154-10401-279166--,00.html

Minnesota

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
Website: http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi

Mississippi Institution of Higher Learning
3825 Ridgewood Road Jackson, MS 39211-6453
Website: http://www.mississippi.edu/mcca/

Missouri

Missouri Department of Higher Education
3515 Amazonas Drive
Jefferson City, MO 65109
Website: http://www.mus.edu/

Montana

Montana University System
2500 Broadway
P.O. Box 203201
Helena, MT 59620-3201
Website: http://mus.edu/board

Nebraska

Coordinating Commission for Postsecondary Education (Nebraska)
140 North Eighth Street, Suite 300
P.O. Box 95005
Lincoln, NE 68509-5005
Website: http://www.ccpe.state.ne.us/PublicDoc/CCPE/Default.asp

Nevada

http://www.cpe.state.nv.us/CPE Complaint Info.htm

New Hampshire

Complaints regarding non‐compliance with agency New Hampshire Code of Administrative Rules. Made to Executive Director of the Commission.

Website: http://www.nh.gov/postsecondary/complaint

New Jersey

Website: http://www.state.nj.us/highereducation/

New Mexico

Website: http://www.hed.state.nm.us/

New York

http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina

If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the following office: Post‐Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27515‐2688, telephone (919) 962‐4558. The student may contact UNC General Administration for further details.

North Dakota

Website: http://www.nd.gov/cte/

Ohio

Link to Ohio Board of Regents: http://www.ohiohighered.org /

Oklahoma

Website: http://www.okhighered.org/

Oregon

Website: http://www.osac.state.or.us/oda/

Pennsylvania

http://www.education.state.pa.us/portal/server.pt/community/bureau_of_postsecondary_education/7325/division_of_higher_education/522367

Puerto Rico

For IHE’s go to PRCHE – Chapter XIII: