Out-of-State Student Compliance
Online Learning students from out-of-state should attempt to resolve any issues or complaints with Cuyahoga Community College first. If an issue cannot be resolved internally, you may file a complaint about Cuyahoga Community College with your State by referring to the following State Agencies in compliance with federal Department of Education regulations.
Alabama
Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130-2000
Website: http://www.ache.alabama.gov
Alaska
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
Website: customer.service@alaska.gov
Alaska Office of Attorney General Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501
http://www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf
Arizona
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260 Phoenix, AZ 85007
Website: https://ppse.az.gov/complaint
Arkansas
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Ave
Little Rock, AR 72201
ADHE_Info@adhe.edu
http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/ICAC%20Rules%20and%20Regulations/APPENDIXJ.pdf
Arkansas State Board of Private Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201
sbpce@arkansas.gov
http://sbpce.arkansas.gov/students/Pages/complaintProcess.aspx
California
California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
bppe@dca.ca.gov
http://www.bppe.ca.gov/forms_pubs/complaint.pdf
Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, Colorado 80202
http://highered.colorado.gov/Academics/Complaints/default.html
Connecticut
Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
info@ctdhe.org
Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford CT 06106
trade.practices@ct.gov
http://ct.gov/dcp/cwp/view.asp?a=4302&q=506512
Consumer Complaint Hotline: (800) 842-2649
Delaware
Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
dheo@doe.k12.de.us
Delaware Attorney General
Consumer Protection Wilmington
820 N. French Street 5th floor
Wilmington, DE 19801
consumer.protection@state.de.us
District of Columbia
District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE 9th Floor
Washington, DC 20002
http://osse.dc.gov/service/elementary-secondary-education
Florida
Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414 Tallahassee, FL 32399-0400
Commissioner@fldoe.org
http://www.fldoe.org/cie/complaint.asp
Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334
http://rules.sos.state.ga.us/docs/392/5/06.pdf
Hawaii
Hawaii State Board of Education
P.O. Box 2360
Honolulu Hawaii 96804
ocp@dcca.hawaii.gov
http://hawaii.gov/dcca/ocp/consumer_complaint
Idaho
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037
Illinois
Illinois Board of Higher Education
431 East Adams
2nd Floor
Springfield, Illinois 62701-1404
info@ibhe.org
Institutional Complaint Hotline: (217) 557-7359
Illinois State Board of Education
100 N. 1st Street Springfield, Illinois 62777
http://webprod1.isbe.net/contactisbe/ (email)
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
http://www.illinoisattorneygeneral.gov/consumers/
http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf
Consumer Fraud Hotline: (800) 243-0618
Indiana
Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W Washington Street, Room E201
Indianapolis IN 46204
http://www.in.gov/cpe/files/sf39280-complaint.pdf
Iowa
Iowa Student Aid Commission
603 E. 12th Street
5th Floor
Des Moines, IA 50319
info@iowacollegeaid.gov
https://www.iowacollegeaid.gov/content/forms-and-applications
Kansas
Kansas Board of Regents
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368
http://www.kansasregents.org/resources/PDF/524‐ComplaintProcedureandForm.pdf
Kentucky
Kentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512
Kentucky Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319
http://www.bpe.ky.gov/Applications%20and%20Forms/Form%20to%20File%20a%20Complaint.pdf
Office of the Attorney General Capitol
Suite 118
700 Capitol Avenue
Frankfort Kentucky 40601-3449
consumer.protection@ag.ky.gov
http://ag.ky.gov/civil/consumerprotection/complaints/Pages/default.aspx
Louisiana
Maine
General link: http://www.mhec.state.md.us/
Maryland
Maryland Higher Education Commission
839 Bestgate Road, Suite 400
Annapollis, MD 21401-3013
Website: http://www.mhec.state.md.us/
Massachusetts
Massachusetts Department of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108-1696
Website: http://www.mass.edu/forstudents/complaints/complaintprocess.asp
Michigan
Department of Labor and Economic Growth
Office of Postsecondary Services, Proprietary School Unit
Victor Office Center, 3rd Floor
201 North Washington Square
Lansing, MI 48913
Website: http://www.michigan.gov/lara/0,4601,7-154-10401-279166--,00.html
Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
Website: http://www.ohe.state.mn.us/mPg.cfm?pageID=1078
Mississippi
Mississippi Institution of Higher Learning
3825 Ridgewood Road Jackson, MS 39211-6453
Website: http://www.mississippi.edu/mcca/
Missouri
Missouri Department of Higher Education
3515 Amazonas Drive
Jefferson City, MO 65109
Website: http://www.mus.edu/
Montana
Montana University System
2500 Broadway
P.O. Box 203201
Helena, MT 59620-3201
Website: http://mus.edu/board
Nebraska
Coordinating Commission for Postsecondary Education (Nebraska)
140 North Eighth Street, Suite 300
P.O. Box 95005
Lincoln, NE 68509-5005
Website: http://www.ccpe.state.ne.us/PublicDoc/CCPE/Default.asp
Nevada
http://www.cpe.state.nv.us/CPE Complaint Info.htm
New Hampshire
Complaints regarding non‐compliance with agency New Hampshire Code of Administrative Rules. Made to Executive Director of the Commission.
Website: http://www.nh.gov/postsecondary/complaint
New Jersey
Website: http://www.state.nj.us/highereducation/
New Mexico
Website: http://www.hed.state.nm.us/
New York
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
North Carolina
If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the following office: Post‐Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27515‐2688, telephone (919) 962‐4558. The student may contact UNC General Administration for further details.
North Dakota
Website: http://www.nd.gov/cte/
Ohio
Link to Ohio Board of Regents: http://www.ohiohighered.org /
Oklahoma
Website: http://www.okhighered.org/
Oregon
Website: http://www.osac.state.or.us/oda/
Pennsylvania
Puerto Rico
For IHE’s go to PRCHE – Chapter XIII:
For other postsecondary non degree granting go to PRGEC – Article 3.4 (in Spanish):
http://www.cge.gobierno.pr/reglamentos/Reglamento de Licencias.pdf
Rhode Island
Website: http://www.ribghe.org/
South Carolina
Website: http://www.che.sc.gov/Portals/0/CHE_Docs/academicaffairs/license/complaint_procedures_and_form.pdf
South Dakota
Website: http://www.sdbor.edu/
Tennessee
Website: http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/psa.html
Texas
Website: http://www.thecb.state.tx.us/
Utah
Website: http://consumerprotection.utah.gov/complaints/index.html
Vermont
Website: http://www.education.vermont.gov/new/html/mainboard.html
Virginia
Website: http://www.schev.edu/forms/StudentComplaintInformation.pdf
Washington
Website: http://www.wsac.wa.gov/protecting-education-consumers
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard, East, Suite 700
Charleston, WV 25301-2800 304-558-2101
Website: http://wvhepcnew.wvnet.edu/
Wisconsin
Wisconsin Educational Approval Board
30 W. Mifflin St., 9th Floor
P.O. Box 8696
Madison, WI 53708-8696 608-266-1996
Website: http://eab.state.wi.us/resources/complaint.asp
Wyoming
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050 307-777-7690
Website: https://edu.wyoming.gov/downloads/schools/student-complaint-form.pdf