Just 12 Weeks to Gain Skills to be a Dispatcher
Considering a new career as a dispatcher? Cuyahoga Community College (Tri-C®) can provide you with the skills and training you need in police, fire and emergency medical dispatching. We offer a twelve-week Dispatch Communications course.
Dispatch Communications Course
- Twelve-week, 192-hour dispatcher course combines classroom and hands-on dispatch training.
- Practice handling single and multiple simulated calls with scenarios in law, fire and EMS using a 911 dispatch software.
- Exercises to learn to read maps effectively.
- Keyboarding and listening and responding to actual 911 and non-emergency calls.
- Skill-building exercises using computer-aided dispatch (CAD).
- Basic introductory course to emergency medical dispatch (EMD).
- Skills assessment exam to prepare students for Dispatcher Civil Service Exam.
- Specialty training in Alert, Lockdown, Inform, Counter, Evacuate (A.L.I.C.E.).
- Incident Command Training with FEMA ICS 100.
- Job readiness and professionalism.
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The demand for qualified dispatchers continues to grow. Dispatchers work for police departments, fire departments, law enforcement agencies, colleges and universities, hospitals, ambulance services, telematics call centers and transportation/freight companies.
$1,275* – Includes class uniform, textbook, class materials and certification test fee.
Upon completion of the program, students will receive the following certifications:
- National Emergency Communications Certification.
- Certification in 911 Telecommunications, including Police, Fire and EMS.
- Certification in FEMA-ICS 100, Active Shooter, A.L.I.C.E. and Keyboarding.
- Tri-C Certificate of Completion.