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More than 1,000 credit courses are offered each semester in more than 200 career and technical programs. Tri-C also grants short-term certificates, certificates of proficiency and post-degree professional certificates.

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Tri-C's Workforce Training provides both non-credit and credit training for individuals and businesses to assist individuals with skills leading to employment. Tri-C's Corporate College provides professional development and corporate training opportunities.

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Tri-C offers a variety of affordable and convenient community programs for both adults and youth. These programs are designed to promote individual development.

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Getting Started

Whether you want to earn a degree, improve your skills, get certified, train for a new career, or explore a new hobby, you can choose from many programs and courses.

Get Started
What type of student are you? New Student Returning Transfer Visiting International College Credit Plus Non-Credit All Student Types

Classes & Programs

Explore your interests and find a program that puts you on the path to a bright future. Tri-C offers both credit and non-credit courses as well as certificate programs in most career fields.

View all programs

Degree Programs & Certificates

More than 1,000 credit courses are offered each semester in more than 200 career and technical programs. Tri-C also grants short-term certificates, certificates of proficiency and post-degree professional certificates.

View A-Z Program List

Workforce Training & Professional Development

Tri-C's Workforce Training provides both non-credit and credit training for individuals and businesses to assist individuals with skills leading to employment. Tri-C's Corporate College provides professional development and corporate training opportunities.

Learn more

Community Programming for Adults & Youth

Tri-C offers a variety of affordable and convenient community programs for both adults and youth. These programs are designed to promote individual development.

Learn more
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Visit

Request Info

Tri-C is here for you. Have a question about a program or service? We'll help you find the answer.

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Live Chat

Chat live with college departments and services.

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Tri-C 24/7

Outside of business hours? Get answers to your questions 24 hours a day, 7 days a week, 365 days a year.

Student Support Services

Ask Tri-C

Get answers to your frequently asked questions from navigating the website to programs and services.

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Technology Resources

Online Learning - Home Online Opportunities Student Resources Faculty Resources Office of Online Learning and Academic Technology Technology Resources Additional Software Support Ally for Faculty Ally for Students Blackboard Learn Tools and Resources for Students Class Collaborate Collaborative Tools & Equipment Minimum Technical Requirements OLAT Endorsed Mobile Apps PlayPosit ProctorU for Faculty ProctorU for Students Publisher & Textbook Content Qwickly Readspeaker for Students Remind Respondus SoftChalk TechSmith Web Conferencing Resources Webex
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Publisher & Textbook Content

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Students

Some instructors use publisher content in their online or blended courses. Examples of publisher content include presentations, simulations, book chapters, and activities created by a publisher like Pearson, WileyPlus, or McGraw-Hill. This content is often pulled into Blackboard Learn. Your instructor is your primary point of contact for questions related to publisher content. More information about publisher content and textbooks can be found on the Textbook Affordability page.

Faculty

All Blackboard Learn integration issues should be routed to publishers first. Most publishers have direct partnerships with Blackboard and can quickly resolve issues.

Most of our integrations are through the LTI form which means unless the LTI link is broken the
issue is not a system wide issue

Common troubleshooting steps to begin with:

  1. Verify the publisher tool is turned on in the Blackboard Learn course.
    • Course Management → Customization → Tool availability
    • Click on the empty box next to the publisher (alphabetical)
    • Scroll to bottom of web page
    • Click Submit
  2. Each publisher adds content differently, work with them for the best way to add content. The same is true for the Grade center. Some publishers push/sync grades immediately, others do it once a day, and the rest require the instructor to push/sync the grades. 
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Publisher Information

Cengage Elsevier Hawkes Learning
McGraw-Hill Pearson/Smarthinking WileyPlus
W.W. Norton

Cengage

Website - https://www.cengage.com/

Support Web Form - https://cengage.force.com/s/contact-us

email - cengagecustomersupportteam@cengage.com

Phone - 1-800-354-9706

Repfinder (reps are by area of study) - https://www.cengage.com/repfinder

Elsevier

Website - https://evolve.elsevier.com/cs/

Support - https://service.elsevier.com/app/overview/evolve/

Support Web Form - https://service.elsevier.com/app/contact/supporthub/evolve/

Phone – 1-800-222-9570

Rep – Julie Rimedio - J.Rimedio@elsevier.com

Hawkes Learning

Website - http://www.hawkeslearning.com/

http://support.hawkeslearning.com/supportcenter/index.php?/article/AA-00599

Email – support@hawkeslearning.com

Phone -- 1-843-571-2825

Rep – Laura Shevlin - lshevlin@hawkeslearning.com

Support Specialist – Victoria Nielsen Kelly - vnielsen@hawkeslearning.com

McGraw-Hill Connect (Aleks Math & Aleks Chemistry)

Website - https://www.mheducation.com/highered/home-guest.html

Support - https://mhedu.force.com/CXG/s/ContactUs

Support Web form - https://mhedu.force.com/CXG/s/ContactUsWebForm

Phone - 1-800-331-5094

Hours:
Monday – Thursday: 24-hour
Friday: 12 a.m. – 9 p.m.
Saturday: 10 a.m. – 8 p.m.
Sunday – 12 p.m. – 12 a.m.

Rep – Mary Wilkinson - mary.wilkinson@mheducation.com

How to pair the course: https://www.mheducation.com/highered/lms-integration.html

Pearson / Smarthinking

Website - https://www.pearson.com/us/higher-education.html

Support Web form - https://support.pearson.com/getsupport/s/contactsupport

Rep – Chris Snow - Chris.snow@pearson.com

WileyPlus

Website - https://www.wileyplus.com/

Support FAQ - https://support.wileyplus.com/s/

No Phone number found without account.

No Rep found at this time

W.W.Norton

Website - https://wwnorton.knowledgeowl.com/help

Support (Fill out Form) - https://support.wwnorton.com/request

Phone – 1-212-354-5500

Rep (By Campus – Metro) – J. Peter Wentz - pwentz@wwnorton.com

How to reach us:

The Office of Online Learning and Academic Technology

OLAT@tri-c.edu

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700 Carnegie Avenue
Cleveland, Ohio 44115

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