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View A-Z Program List

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Bookstore FAQ

Spring 2023

Are the campus bookstores open?

The campus bookstores will be open for online and in-person purchases.

Spring 2023 Hours of Operation

Jan. 3 – Feb. 3

Eastern, Metropolitan and Western Campuses:

   Monday – Friday: 9 a.m. – 5 p.m.

   Monday, Jan. 16: Holiday/College closed

   Special Hours:   

   Saturday, Jan. 7: 10 a.m. – 2 p.m.

   Wednesday – Thursday, Jan. 11-12: 9 a.m. – 6:30 p.m.

   Tuesday – Wednesday, Jan. 17-18: 9 a.m. – 6:30 p.m.

   Saturday, Jan. 21: 10 a.m. – 2 p.m.

   Wednesday – Thursday, Jan. 25-26: 9 a.m. – 6:30 p.m.

   Monday – Tuesday, Jan. 30-31: 9 a.m. – 6:30 p.m.

Westshore Campus:

   Monday – Thursday: 9 a.m. – 5 p.m. (Closed Fridays)

   Monday, Jan. 16: Holiday/College closed

   Special Hours:   

   Friday, Jan. 27: 10 a.m. – 2 p.m.

 

Feb. 6 – March 10

Metro Campus:

   Monday – Friday: 8 a.m. – 5 p.m.

Eastern and Western Campuses:

   Monday – Friday: 9 a.m. – 5 p.m.

Westshore Campus:

   Monday – Thursday: 9 a.m. – 5 p.m. (Closed Fridays)

 

March 13-17: Spring Break/College closed

 

March 20-21 (Special Hours)

Metro Campus:

   Monday – Tuesday: 8 a.m. – 6 p.m.

Eastern, Western and Westshore Campuses:

   Monday – Tuesday: 9 a.m. – 6 p.m.

 

March 22-24

Metro Campus:

   Wednesday – Friday: 8 a.m. – 5 p.m.

Eastern and Western Campuses:

   Wednesday – Friday: 9 a.m. – 5 p.m.

Westshore Campus:

   Wednesday – Thursday: 9 a.m. – 5 p.m. (Closed Fridays)

 

March 27 – April 28

Metro Campus:

   Monday – Friday: 8 a.m. – 5 p.m.

Eastern and Western Campuses:

   Monday – Friday: 9 a.m. – 5 p.m.

Westshore Campus:

   Monday – Thursday: 9 a.m. – 5 p.m. (Closed Fridays)

 

May 1-31

Metro Campus:

   Monday – Thursday: 8 a.m. – 5 p.m.

   Friday: 8 a.m. – 3 p.m.

   Saturday, May 13 (Special Hours): 10 a.m. – 2 p.m.

Eastern and Western Campuses:

   Monday – Thursday: 9 a.m. – 5 p.m.

   Friday: 9 a.m. – 3 p.m.

   Saturday, May 13 (Special Hours): 10 a.m. – 2 p.m.

Westshore Campus:

   Monday – Thursday: 9 a.m. – 5 p.m. (Closed Fridays)

   Friday, May 12 (Special Hours): 10 a.m. – 2 p.m.

 

What should I do with the textbooks I rented for the fall?

Rented books may be returned to a campus bookstore or shipped back. Look for the link to create a UPS shipping label in your rental return email reminders or get it from the bookstore website. Print your label, affix it to the box and drop your package at any UPS Drop Box or store.

How do I get my books for the spring session?

Purchase your Spring 2023 textbooks at a campus bookstore, online through the bookstore website or via the mobile app. 

Do I have to pay shipping costs if I order my textbooks online?

Barnes & Noble is providing free ground shipping for all orders over $75.

Does the bookstore sell Personal Protective Equipment?

Yes. Barnes & Noble has disposable face masks, face shields and disposable gloves available for purchase.

I am a College Credit Plus student. How do I purchase books and course materials?

CCP students must follow these steps to purchase textbooks and other materials.

I am a veteran or have a third-party sponsor. How do I purchase books and course materials?

Follow the appropriate steps for veteran students and those with third-party sponsors to purchase textbooks and other materials.

Can I use financial aid for the spring session bookstore purchases?

Yes. There are no changes in processing for the student financial aid funds loaded onto your Stomp Card. Be sure to bring your Stomp Card in order to make purchases in the stores using your financial aid.

Who can I contact with questions about the bookstores and available services?

Contact any campus bookstore.

Eastern Campus:  216-987-2070
Metropolitan Campus:  216-987-3453
Western Campus:  216-987-5550
Westshore Campus:  216-987-3908

When are the refund dates for spring?*

Full Session (16 Weeks): Jan. 23
Session A (First 8 Weeks): Jan. 23
Session O (14 Weeks): Feb. 3
Session B (Second 8 Weeks): March 24

When are the First Day opt-out dates for spring?

Full Session (16 Weeks): Jan. 31
Session A (First 8 Weeks): Jan. 31
Session O (14 Weeks): Feb. 13
Session B (Second 8 Weeks): April 3

* To ensure a full refund, textbooks and all course materials must be in their original condition. Do not open shrink-wrapped packages or use online access codes until you are 100% sure you will keep the item. If an instructor changes course materials after an item has been opened, we will work with you to provide a refund.

Can I purchase graduation regalia?

Yes. Visit a campus book store during open hours to purchase graduation regalia (cap, gown, tassel, etc.) or buy the items online. Once your order is placed, a bookstore team member will contact you to confirm your order and gown size. We encourage you to call your campus bookstore for sizing information and any special arrangements.

How to reach us

Eastern Campus 216-987-2070                     
Metropolitan Campus 216-987-3453
Western Campus 216-987-5550
Westshore Campus 216-987-3908

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700 Carnegie Avenue
Cleveland, Ohio 44115

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