Bookstore FAQ
Fall 2021
Are the campus bookstores open?
The campus bookstores are open for virtual and in-person purchases.
Hours of operation at each campus:
Aug. 9 - 12:
Monday - Thursday, 9 a.m. - 5 p.m. - rental check-in and book buyback
Aug. 16 - 20:
Monday - Friday, 9 a.m. - 5 p.m.
*Westshore closed
Aug. 23 - 27:
East, West and Metro: Monday - Friday, 9 a.m. - 5 p.m.
Westshore: Monday - Thursday, 9 a.m. - 5 p.m.
Extended Hours: August 25 and 26 until 6:30 p.m.
Aug. 28:
Saturday, 10 a.m. - 2 p.m.
Aug. 30-September 3:
East, West and Metro: Monday - Friday, 9 a.m. - 5 p.m.
Extended Hours: Aug. 30 and 31 until 6:30 p.m.
Sept. 6 - 17:
East, West and Metro: Monday - Friday, 9 a.m. - 5 p.m.
Westshore: Monday - Thursday, 9 a.m. - 5 p.m.
Extended Hours: September 8 and 9 until 6:30 p.m.
Saturday, Sept. 11: 10 a.m. - 2 p.m.
Extended Hours: Sept, 13 and 14 until 6:30 p.m.
NOTE: Hours are subject to change. The College is practicing COVID-19 mitigation measures. All campus visitors must wear face coverings and maintain safe distancing, and a limited number of people may be allowed on campus at any given time. You may experience delays getting into the campus building, as well as waiting in line at the bookstore.
What should I do with the textbooks I rented for summer?
Rented books may be returned in person to a campus bookstore or shipped back. Look for the link to create a UPS shipping label in your rental return email reminders or get it from the bookstore website. Print your label, affix it to the box and drop your package at any UPS drop box or store.
How do I get my books for fall session?
Purchase your fall 2021 textbooks at a campus bookstore, online through the bookstore website or via the mobile app.
Do I have to pay shipping costs if I order my textbooks online?
Barnes & Noble is providing free ground shipping for all orders over $75.
Does the bookstore sell PPE?
Yes. Barnes & Noble has disposable face masks, face shields and disposable gloves available for purchase.
I am a College Credit Plus student. How do I purchase books and course materials?
CCP students must follow these steps to purchase textbooks and other materials.
I am a veteran or have a third-party sponsor. How do I purchase books and course materials?
Veteran students and those with third-party sponsors must follow the appropriate steps to purchase textbooks and other materials.
Can I use financial aid for fall session bookstore purchases?
Yes. There are no changes in processing for student financial aid loaded onto your Stomp Card. Funds will be loaded onto your card on August 20, 2021. Be sure to bring your Stomp Card in order to make purchases in the stores using your financial aid.
Who can I contact with questions about the bookstores and available services?
Contact any campus bookstore.
Eastern Campus: 216-987-2070
Metropolitan Campus: 216-987-3453
Western Campus: 216-987-5550
Westshore Campus: 216-987-3908
When are the return and opt-out dates for fall?
Fall 2021 full refund/opt-out deadlines isted below.
Full Session: Sept. 3
Session A: Sept. 3
Session O: Sept. 17
Session B: Oct. 29
*To ensure a full refund, textbooks and all course materials must be in original condition. Do not open shrink-wrapped packages or use online access codes until you are 100% sure you will keep the item. If an instructor changes course materials after an item has been opened, we will work with you to provide a refund. If you have a first day book fee on your student account opt out dates are the same as the 100% refund dates.
Can I purchase graduation regalia?
Yes. Visit a campus book store during open hours or click here to purchase graduation regalia (cap, gown, tassel) online (located under Gifts & Accessories / Graduation). Once your order is placed, a bookstore team member will contact you to confirm your order and gown size. We strongly encourage you to call your campus bookstore for sizing information and any special arrangements.