Bookstore FAQ Fall 2023
Are the campus bookstores open?
The campus bookstores are open for online and in-person purchases.
What should I do with the textbooks I rented for the summer?
Rented books may be returned to a campus bookstore or shipped back. Look for the link to create a UPS shipping label in your rental return email reminders or get it from the bookstore website. Print your label, affix it to the box and drop your package at any UPS Drop Box or store.
How do I get my books for the fall session?
Purchase your Fall 2023 textbooks at a campus bookstore, through the bookstore website or via the mobile app.
Do I have to pay shipping costs if I order my textbooks online?
Yes. The UPS standard ground shipping fee is $7.99.
Does the bookstore sell Personal Protective Equipment?
Yes. Barnes & Noble has disposable face masks, face shields and disposable gloves available for purchase.
I am a College Credit Plus student. How do I purchase books and course materials?
College Credit Plus students must follow these steps to purchase textbooks and other materials.
I am a veteran or have a third-party sponsor. How do I purchase books and course materials?
I am a summer intern student. How do I purchase books and course materials?
Follow the appropriate steps for summer intern students to purchase textbooks and other materials.
Can I use financial aid for the fall session bookstore purchases?
Yes. Fall funds will not be available for use in the bookstore until Friday, Aug. 18, 2023. There are no changes in processing for the student financial aid funds loaded onto your Stomp Card. Be sure to bring your Stomp Card in order to make purchases in the stores using your financial aid.
Who can I contact with questions about the bookstores and available services?
Contact any campus bookstore.
Eastern Campus: 216-987-2070
Metropolitan Campus: 216-987-3453
Western Campus: 216-987-5550
Westshore Campus: 216-987-3908
When are the refund dates for fall?*
Full Term (16 Weeks): Sept. 1
Session A (First 8 Weeks): Sept. 1
Session O (14 Weeks): Sept. 15
Session B (Second 8 Weeks): Oct. 27
When are the first day opt-out dates for fall?
Full Term (16 Weeks): Sept. 11
Session A (First 8 Weeks): Sept. 11
Session O (14 Weeks): Sept. 25
Session B (Second 8 Weeks): Nov. 6
*To ensure a full refund, textbooks and all course materials must be in their original condition. Do not open shrink-wrapped packages or use online access codes until you are 100% sure you will keep the item. If an instructor changes course materials after an item has been opened, we will work with you to provide a refund.
Can I purchase graduation regalia?
Yes. Visit a campus book store during open hours to purchase graduation regalia (cap, gown, tassel, etc.) or buy the items online. Once your order is placed, a bookstore team member will contact you to confirm your order and gown size. We encourage you to call your campus bookstore for sizing information and any special arrangements.