Bookstore FAQ
Fall 2022
Are the campus bookstores open?
The campus bookstores will be open for online and in-person purchases.
Fall 2022 Hours of Operation
Sept. 12-16, 2022
Metro Campus:
Monday - Tuesday, Sept. 12-13 (Special Hours): 8 a.m. - 6:30 p.m.
Wednesday - Friday: 8 a.m. - 5 p.m.
East & West Campuses:
Monday - Tuesday, Sept. 12-13 (Special Hours): 9 a.m. - 6:30 p.m.
Wednesday - Friday: 9 a.m. - 5 p.m.
Westshore Campus:
Monday - Tuesday, Sept. 12-13 (Special Hours): 9 a.m. - 6:30 p.m.
Wednesday - Thursday: 9 a.m. - 5 p.m.
Friday, Sept. 16 (Special Hours): 10 a.m. - 2 p.m.
Sept. 19 to Dec. 2, 2022
Metro Campus:
Monday - Thursday: 8 a.m. - 5 p.m.
Friday: 8 a.m. - 3 p.m.
Eastern & Western Campuses:
Monday - Thursday: 9 a.m. - 5 p.m.
Friday: 9 a.m. - 3 p.m.
Westshore Campus:
Monday - Thursday: 9 a.m. - 5 p.m.
Friday: Closed
Dec. 5-22, 2022
Metro Campus:
Monday - Thursday: 8 a.m. - 5 p.m.
Friday: 8 a.m. - 3 p.m.
Saturday, Dec. 19 (Special Hours): 10 a.m. - 2 p.m.
Eastern & Western Campuses:
Monday - Thursday: 9 a.m. - 5 p.m.
Friday: 9 a.m. - 3 p.m.
Saturday, Dec. 19 (Special Hours): 10 a.m. - 2 p.m.
Westshore Campus:
Monday - Thursday: 9 a.m. - 5 p.m.
Friday, Dec. 18 (Special Hours): 10 a.m. - 2 p.m.
What should I do with the textbooks I rented for spring?
Rented books may be returned in person to a campus bookstore or shipped back. Look for the link to create a UPS shipping label in your rental return email reminders or get it from the bookstore website. Print your label, affix it to the box and drop your package at any UPS drop box or store.
How do I get my books for summer session?
Purchase your summer 2022 textbooks at a campus bookstore, online through the bookstore website or via the mobile app.
Do I have to pay shipping costs if I order my textbooks online?
Barnes & Noble is providing free ground shipping for all orders over $75.
Does the bookstore sell PPE?
Yes. Barnes & Noble has disposable face masks, face shields and disposable gloves available for purchase.
I am a College Credit Plus student. How do I purchase books and course materials?
CCP students must follow these steps to purchase textbooks and other materials.
I am a veteran or have a third-party sponsor. How do I purchase books and course materials?
Veteran students and those with third-party sponsors must follow the appropriate steps to purchase textbooks and other materials.
Can I use financial aid for summer session bookstore purchases?
Yes. There are no changes in processing for student financial aid loaded onto your Stomp Card. Funds will be loaded onto your card on May 20, 2022. Be sure to bring your Stomp Card in order to make purchases in the stores using your financial aid.
Who can I contact with questions about the bookstores and available services?
Contact any campus bookstore.
Eastern Campus: 216-987-2070
Metropolitan Campus: 216-987-3453
Western Campus: 216-987-5550
Westshore Campus: 216-987-3908
When are the refund dates for summer*?
Full Session (16 Weeks): Sept. 3
Session A (1st 8 Weeks): Sept. 3
Session O (14 Weeks): Sept. 16
Session B (2nd 8 Weeks): Oct. 28
When are the First Day opt-out dates for summer?
Full Session (16 Weeks): Sept. 12
Session A (1st 8 Weeks): Sept. 12
Session O (14 Weeks): Sept. 26
Session B (2nd 8 Weeks): Nov. 7
*To ensure a full refund, textbooks and all course materials must be in original condition. Do not open shrink-wrapped packages or use online access codes until you are 100% sure you will keep the item. If an instructor changes course materials after an item has been opened, we will work with you to provide a refund.
Can I purchase graduation regalia?
Yes. Visit a campus book store during open hours or click here to purchase graduation regalia (cap, gown, tassel) online (located under Gifts & Accessories/Graduation). Once your order is placed, a bookstore team member will contact you to confirm your order and gown size. We strongly encourage you to call your campus bookstore for sizing information and any special arrangements.