Meet the Encore Team

Suzanne Ortiz

Program Manager, Open Enrollment Programs
Manages Corporate College®, Encore and Community Education

Working with the Encore program is an invaluable experience. Not only do we work with exceptional instructors and participants, but everyone is dedicated to the program’s purpose — to educate and be a part of an experience that exists because of the love of learning. We enjoy giving individuals the opportunity to learn what they have always wanted to learn and to meet new people who have the same interests they do. Encore is valuable because of everyone who is a part of it — both internally and externally.  Thank you, everyone!

Fran Tomba

Program Coordinator, Community Education
Coordinates Community Education and Encore

I have enjoyed working with Encore students for the past five years. It is exciting to hear such positive feedback from the many folks who attend Encore year after year. Our participants are our best form of advertisement. Most new participants have learned about Encore from family and friends.

When explaining the features and benefits of Encore to potential students, it is such a thrill to hear them remark what a great value the program is and how they cannot wait to get started.

Ashley Speaker

Program Coordinator, Open Enrollment Programs
Coordinates Corporate College and Encore

Tri-C’s Encore program is a great way for individuals 55 and older to continue learning and growing — with no grades or homework! It is just a fun learning environment. I truly enjoy working with our students and instructors, who bring diverse backgrounds and experiences into the classroom!

Brittny Reeves

Office Assistant, Encore
Coordinates Encore

I adore Encore! As the newest (and youngest!) member of the Encore team, I have had the opportunity to learn so much — not only from my fellow team members, but also from our wonderful participants. It is refreshing to know that life does not have to stop once you reach a certain age. I am inspired by the effervescence and vigor of our participants and instructors on a daily basis.

Terri Kroboth

Encore Campus Fridays Site Facilitator
Western Campus
 
The Encore program provides adults 55 and over an opportunity to remain relevant in today’s fast-paced world. I especially enjoy the interaction between instructors, participants and College administration at Tri-C’s Western Campus. Just being on a college campus is energizing to me — it’s almost like taking a mini vacation once a week. No books, no homework and no tests necessary.

Anne Stottler

Encore Campus Fridays Site Facilitator
Eastern Campus


This is my 15th year as an Encore site facilitator. As I look back over the years, so many things stand out as rewarding experiences. I cherish all the wonderful friendships I have made with so many people with so many diverse life skills. I am encouraged by the enthusiasm that our students have for enriching their lives by taking our classes. The dedication of our wonderful staff and instructors have to improve the program and creating the best experience for students is evident in every new session. Though there are challenges, somehow we always make it through — together.

Mike Ketterick

Encore Campus Fridays Site Facilitator
Westshore Campus

This is my 40th year working for Cuyahoga Community College. It’s an honor to be part of the Encore team. I look forward to doing all I can to help make Encore at the Westshore Campus a positive and fun experience for all.