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As humans, we will often have others in our lives who share their struggles and/or desire to seek mental health help. Unless you are a licensed mental health professional, this may bring feelings of uncertainty. The resources below provide helpful tips on having conversations around mental health and suicide, referring others to support groups, screenings, and even contacting a phone/text/chat helpline with the person of concern for immediate help.
Overview Video: Use "Validate, Appreciate, Refer" in conversation
Start a Conversation
Specific Topics:
Addiction: Words Matter: Preferred Language for Talking About Addiction
Anxiety: What Not to Say to Someone With Anxiety (and What to Say Instead)
ADHD: How Not to Speak to Someone With ADHD (Attention-Deficit/Hyperactivity Disorder)
Autism: Tips for Talking to Adults on the Autism Spectrum: Talking with adults on the spectrum
Autism: Interacting with a Child Who Has Autism Spectrum Disorder
Autism: 11 things never to say to parents of a child with autism (and 11 you should)
Neurodivergence: Communicating with neurodivergent patients
Bipolar Disorders: 7 Things Nobody With Bipolar Disorder Wants to Hear
Depression: 20 Things to Say (and Not Say) to Someone with Depression
Depression: What Not to Say to Someone Who Is Depressed
Eating Disorders: How do you Help Someone with an Eating Disorder?
Narcolepsy: 7 Things Not to Say to Someone With Narcolepsy (and What to Say Instead)
OCD: What Not To Say To Someone with OCD (And What To Say) (Obsessive-Compulsive Disorder)
Schizophrenia: How to Help Someone with Schizophrenia: 9 Ways
Sleep Disorders
Trauma: How to Help Someone with Trauma
Overview Video: Use "Validate, Appreciate, Refer" in conversation
Specific Topics:
Addiction/Substance Use Disorders: Help Someone
Anxiety: How to Help a Friend or Loved One with Anxiety
Depression: How and When to Start a Conversation With a Struggling Friend
Depression: How To Support a Depressed Teenager
Eating Disorders: How do you Help Someone with an Eating Disorder?
Schizophrenia: How to Help Someone with Schizophrenia: 9 Ways
Suicidal Thoughts: What is Suicidal Ideation?
Trauma: How to Help Someone with Trauma
Emergencies
911
216-987-4911 (On-Campus)
988: Suicide and Crisis Lifeline
Call 988 (Veterans +1; español +2)
Text 988 (texto "AYUDA" para español)
Online Chat (English)
Online Chat (español)
TTY Users: Dial 711, +988
741-741: Crisis Text Line
Text 741-741 ("AYUDA" para español) for anything on your mind
Crisis Online Chat
LGBTQ+ (13-24 years old)
1-866-488-7386
Text "Start" to 678-678
LGBTQ+ Online Chat
Trans Lifeline
1-877-565-8860 (para español +2)
Local County Crisis Lines
Cuyahoga: 216-623-6888
Lorain: 440-233-7232
Medina: 330-725-9195
Summit: 330-762-3500
United Way 2-1-1 Help Center
Local phone (call 211) or 211 online chat for social service needs: housing, healthcare, legal, and more. Se habla español.
