Staff/Contact

     tom.kemp@tri-c.edu

• More than 24 years in engineering instructional technology and senior management in higher education
• Oversees new training initiatives, institutional learning management, academic support vendors, software's and technologies
• Co-Chairs the Distance Learning Steering Committee and responsible for project development for online instruction for the College
• Reports to the AVP of Academic Professional Development, Online Learning & Technology, Transfer & Articulation

     kyle.malmberg@tri-c.edu

• Over 10 years supporting technology in higher education
• Extensive experience and research in support of online and distance education
• Focused on using technology to support academic objectives in ways that capitalize instructor and student strengths

     shawn.haring@tri-c.edu

• More than 10 years in instructional engineering and senior management in higher education
• Responsible for the administration of Blackboard Learn
• Manages LTI and building block integration into the LMS
• Supports the faculty in the use of Blackboard Learn

    matthias.pratt@tri-c.edu

• Provides day-to-day administration and technical support of the Learning Management System and related applications
• Provides help desk level 3 support
• Analyzes and diagnoses technical issues

     michelle.reed@tri-c.edu

• More than 20 years in online and distance learning in higher education
• Develops and integrates video captioning procedures to move the college toward ADA 508 compliance
• Oversees improvement and management of video storage and lecture capture solutions
• Responsible for developing an all-encompassing College-wide solution and procedure for successful lecture capture, captioning, storage, management and student retrieval of videos

     kari.vara@tri-c.edu

• Instructional designer with 12+ years of experience at Cuyahoga Community College
• Oversee OLAT eLearning courses, including Blackboard Boot Camp, My Online Readiness Experience, and Basic Computer Skills Course +Coordinate and present synchronous training sessions on Tri-C technology for teaching and learning
• Instructional design work in the Learning Management System Review process 
• Establish and maintain OLAT course templates in Blackboard 
• Collaborate on interdepartmental instructional design projects

rebecca.wiggins@tri-c.edu

• Over 10 years in higher education instruction and administration
• Contributes to OLAT eLearning courses, including Blackboard Boot Camp, My Online Readiness Experience, and Basic Computer Skills Course
• Presents synchronous training sessions on Tri-C technology for teaching and learning. 
• Collaborates on interdepartmental instructional design projects
• Responsible for instructional design work with faculty participating in the Learning Management System Review process

     arlo.graham@tri-c.edu

• More than 20 years in the digital media industry
• Responsible for creating online training, assessment tools, and digital learning objects
• Manages Tri-C's online proctoring services provided by ProctorU
• Manages and maintains department internet, intranet, and social media accounts
• Responsible for managing content for instructional designers and developers
• OLAT and online marketing video creation

     crystal.hester@tri-c.edu

• Responsible for ensuring accessibility and compliance standards are implemented in the College’s online learning environment
• Responsible for the management of and training on the Ally accessibility tool in Blackboard
• Develops and delivers accessibility training for faculty

     karen.gray@tri-c.edu

• More than 20 years in the education field with a Master’s in Education
• Provides technical assistance and training in the areas of the learning management system (Blackboard Learn) and other college wide academic technologies
• Develops training documentation for college wide academic technologies

     robert.pratt@tri-c.edu

• More than 10 years in the education field
• Provides Level 2 support and training for students, staff, and faculty in the college's academic technologies
• Creates and develops asynchronous/synchronous learning support resources for faculty and students

    david.hooker@tri-c.edu

• Assists the learning management system administrators (LMS) and other OLAT staff with testing, training, and troubleshooting
• Works with LMS Admin(s) and Mediasite system administrator to improve college utilization and creation of video content and deployment
• Conducts research relative to LMS problems and usage
• Refines and contribute support documentation

       jacqueline.bruner@tri-c.edu

• Assists the learning management system administrators and other OLAT staff with testing, training, and troubleshooting
• Provides Level 2 support and training for students, staff, and faculty in the college's academic technologies
• Provides technical assistance and training in the areas of the learning management system and other college- wide academic technologies
• Conducts research relative to LMS problems and usage

      derek.bracey@tri-c.edu

• Online teaching experience with a Master’s in Educational Technology
• Assist faculty and students through the use of the Tri-C Help Desk
• Research potential technologies that may benefit online instruction and learning
• Collaborate with the OLAT team to discuss, evaluate, and implement assistive technologies