60 years
My Tri-C
My Tri-C Student Resources News & Events Corporate College Alumni Give
Paying for College Apply Visit

Getting Started

Whether you want to earn a degree, improve your skills, get certified, train for a new career, or explore a new hobby, you can choose from many programs and courses.

Get Started
What type of student are you?
New Student
Returning
Transfer
Visiting
International
College Credit Plus
Non-Credit
All Student Types

Classes & Programs

Explore your interests and find a program that puts you on the path to a bright future. Tri-C offers both credit and non-credit courses as well as certificate programs in most career fields.

View all

Degree Programs & Certificates

More than 1,000 credit courses are offered each semester in more than 200 career and technical programs. Tri-C also grants short-term certificates, certificates of proficiency and post-degree professional certificates.

View A-Z Program List

Workforce Training & Professional Development

Tri-C's Workforce Training provides both non-credit and credit training for individuals and businesses to assist individuals with skills leading to employment. Tri-C's Corporate College provides professional development and corporate training opportunities.

Learn more

Community Programming for Adults & Youth

Tri-C offers a variety of affordable and convenient community programs for both adults and youth. These programs are designed to promote individual development.

Learn more

Request Info

Tri-C is here for you. Have a question about a program or service? We'll help you find the answer.

Ask a Question

Live Chat

Chat live with college departments and services.

Start live chat

Tri-C 24/7

Outside of business hours? Get answers to your questions 24 hours a day, 7 days a week, 365 days a year.

Student Support Services

Ask Tri-C

Get answers to your frequently asked questions from navigating the website to programs and services.

Get Answers

Getting Started

Whether you want to earn a degree, improve your skills, get certified, train for a new career, or explore a new hobby, you can choose from many programs and courses.

Get Started
What type of student are you? New Student Returning Transfer Visiting International College Credit Plus Non-Credit All Student Types

Classes & Programs

Explore your interests and find a program that puts you on the path to a bright future. Tri-C offers both credit and non-credit courses as well as certificate programs in most career fields.

View all

Degree Programs & Certificates

More than 1,000 credit courses are offered each semester in more than 200 career and technical programs. Tri-C also grants short-term certificates, certificates of proficiency and post-degree professional certificates.

View A-Z Program List

Workforce Training & Professional Development

Tri-C's Workforce Training provides both non-credit and credit training for individuals and businesses to assist individuals with skills leading to employment. Tri-C's Corporate College provides professional development and corporate training opportunities.

Learn more

Community Programming for Adults & Youth

Tri-C offers a variety of affordable and convenient community programs for both adults and youth. These programs are designed to promote individual development.

Learn more
Paying for College
Apply
Visit

Request Info

Tri-C is here for you. Have a question about a program or service? We'll help you find the answer.

Ask a Question

Live Chat

Chat live with college departments and services.

Start live chat

Tri-C 24/7

Outside of business hours? Get answers to your questions 24 hours a day, 7 days a week, 365 days a year.

Student Support Services

Ask Tri-C

Get answers to your frequently asked questions from navigating the website to programs and services.

Get Answers
Student Resources News & Events Corporate College Alumni Give

Online Synchronous Teaching and Learning Resources

Online Synchronous Teaching and Learning Resources FERPA and Online Class Recordings Frequently Asked Questions for Online Synchronous Teaching and Learning Ideas for Effective Online Sessions Online Synchronous Teaching: Reading List
  • Tri-C Home
  • »
  • Online Learning
  • »
  • Faculty Resources
  • »
  • Online Synchronous Teaching and Learning Resources
  • »
  • FAQ

Frequently Asked Questions for Online Synchronous Teaching and Learning

What technology will faculty be using for their live virtual meetings? Webex Teams, Webex Training or Zoom?
The College's supported systems include Webex Meetings, although faculty are free to use Zoom with vendor provided support, if preferred.

Who will set up the virtual meeting sessions for classes? Do the faculty have to create Webex rooms for each CRN and then communicate that with their students, or is that being done by OLAT or ITS?
Faculty should set up their own virtual meeting sessions for their classes. This should not be handled by OLAT or ITS. However, via the help desk, support can be provided to assist faculty members with the process. Instructors can create a meeting in their Webex account and will need to communicate the URL of the virtual meeting room to their students, as each will be unique to the CRN or the meeting itself. Or faculty can create meetings using the Webex Meeting tool in Brightspace.

Where should faculty and students be directed for support? 
Faculty and students should always go to the Tri-C help desk for support to ensure they are routed to the right Tri-C team based on the issue they are encountering. Students should also contact their instructor regarding any issues.

How will students be instructed to access the virtual meeting rooms before the first day of class?
Faculty will have to direct students via an email or their online course site regarding how to access the course’s virtual meeting room. Faculty can refer to the Webex student page and the web conferencing page for information.

Are students being provided with requirements for headsets and microphones?
Online classes at Tri-C have always required headsets and microphones. Students are directed to visit the Attending a Web Conference page, Technical Requirements page, and online bookstore.

Can virtual lecture sessions can be recorded? Do faculty need student permission if video streams are being shared?
Yes, virtual lecture sessions can be recorded. It is recommended that cameras not be required for the entire session due to bandwidth issues. The link to the recording should be placed in the online course site so that viewing is restricted to class members only. Also, faculty can set the recording preferences to “content-only view,” in which no participant video is recorded. For more information visit our FERPA and Online Class Recordings page.

Are webcams and microphones going to be listed as required course materials?
Not on the bookstore site, but in the syllabus.

How will students know what technology they need for their classes, since they cannot access the online classroom until the night before the course starts?
Students may or may not know what technology is needed for their courses, just like they may or may not know what textbooks are required. However, they should have the minimum equipment required for all online classes, which is listed on the Technical Requirements page.

  • Will faculty tell them?  Faculty should notify their students via email prior to the start of a course.
© 2025 Cuyahoga Community College
700 Carnegie Avenue
Cleveland, Ohio 44115

Quick Links

Employment at Tri-C
my Tri-C space
Athletics
Brightspace
Bookstore
Course Search
College Catalog
Library
Technical Support
Transcripts
Spirit Shop

About Tri-C

About
President's Office
Accreditation
Administrative Departments
Accessibility
Board of Trustees
Student Consumer Information
Title IX Equal Opportunity
Privacy Policy

Campus Locations

Map & Directions
Parking
Campus Police

Connect With Us

Visit Tri-C
Phone Directory
Tri-C 24/7
Ask a Question
Live Chat
Tri-C 216-987-6000 Corporate College 216-987-2800