The S.T.O.M.P. Experience

Creating a Culture of Care for Our Students and Each Other

At Tri-C, the S.T.O.M.P. Experience is more than a service approach — it's a commitment to creating a place where everyone feels they belong. Whether you are a student, employee or community member, S.T.O.M.P. sets the standard for how we welcome, support and connect with one another. It reflects our shared promise to offer genuine care, respect and top-tier service to anyone who walks through our doors. By promoting belonging, celebrating positive contributions, and modeling our core values in every interaction, S.T.O.M.P. helps build a culture of pride and connection that empowers people to thrive and be part of something meaningful.

S.T.O.M.P. your interactions with the following tips:

Start with a smile

• Begin every interaction with a warm smile.
• Use a caring tone to show empathy and support.

Take time to engage

• Allow enough time to ensure students feel heard and valued.
• Create a comfortable environment for open communication.

Offer solutions

• Help students identify the next steps to address their concerns.

Make it count

• Ensure that every interaction is meaningful.
• Focus on addressing students' needs effectively.

Prepare for the next steps

• Equip students with the necessary information and resources.
• Help them prepare for future challenges or opportunities.

Excellence does not go unnoticed at Tri-C — it is celebrated and shared.

Employees who go above and beyond to provide exceptional service are recognized in meaningful ways that highlight their impact on students, colleagues and the broader College community. Through peer nominations, prizes, spotlight stories, milestone celebrations and team awards, we honor those who model the S.T.O.M.P. Experience in action.

Coming Soon!

• Training information
• Living the S.T.O.M.P. Experience