As part of Tri-C’s online education courses, students may be required to take online tests that are proctored by a third party. Often the proctored test is in the form of a midterm or final exam. Additional fees may be incurred for off-campus proctored online testing. Tri-C has contracted with ProctorU to provide this service to our students at a discounted rate. Each fully online student is allowed to take up to two exams, in the form of two 31-60 minute exams OR one 61-120 minute exam free of charge. Any additional exam(s) taken with ProctorU must be paid for by the student. However, online students are able to take advantage of Tri-C's discounted rates. Log in to Blackboard Learn and visit the Student Homepage to see the published discounted ProctorU rates.
Be sure to test your computer before scheduling your exam. This test will take a few minutes to complete. You should have a wired connection to the internet, a webcam, and microphone (a tablet or smartphone will not work). You may be required to take a proctored exam or test at a testing center. You can find more information on testing centers on Tri-C's Academic Testing page.
After you have taken your proctored test, your instructor will receive an Incident Report.
If you are having difficulty using ProctorU in an online test, contact ProctorU directly at 205-870-8122 ext.1 or 855-772-8678. Students may also use ProctorU's "Chat Now" feature located at the bottom right corner of www.proctoru.com, or email the ProctorU support desk at firstname.lastname@example.org.
Please, do not call the Tri-C support desk as they will be unable to help you while taking a proctored test.