ISO Standards and Quality Management

Explore our ISO-specific management system offerings:

Management Systems Training:

Overviews for Executives, Understanding for ISO Implementation Team Members and Auditing Skills (Lead Auditor/Internal Auditor)

• General Quality: ISO 9001- The standard for a business management system
• Automotive: IATF16949 - Our programs focus on the body of knowledge and skills required by automotive leaders for compliance to IATF 16949.
• Aerospace: AS9100D – The quality management standard in the aviation, space and defense industry
• Medical Devices: ISO 13485 / 21CFR 820 - Management system for organizations that provides medical devices and related service manufacturers.
• Environmental: ISO 14001 - Management system for environmental guidelines and practices for the commitment to environmental issues.
• Occupational Health and Safety: OHSAS 18001 - A management system to improve an organization’s health and safety by identifying and reducing health and safety hazards and strengthen regulatory compliance.

Problem Solving Tools and Techniques:

Core Tools:
For 16949 organizations to demonstrate that their quality management system is operating effectively in conjunction with core tools.

• Failure mode and effects analysis (FMEA)- Process and design FMEAs
• Advanced product quality planning (APQP), production part approval process (PPAP) and control plans
• Measurement system analysis (MSA)
• Statistical process controls (SPC)

Problem Solving Techniques/Other:

• 8D
• Root cause analysis/corrective action
• Design of experiments
• Risk management
• Process mapping

Management System Professional Services and Consulting:

Auditing: Internal auditing: Second party audits - If no in house resources are available to complete audits or manage your audit program, we have the objective outside expertise to audit the effectiveness of your quality system. We can also provide you with the guidance of a quality management representative (QMR).

Gap Analysis/Assessments - A needs assessment that can help you see where your organization is in relation to readiness for ISO certification, or assessing your status regarding ISO compliance. Recommendations are provided with training and coaching assistance, helping you develop an action plan to re-energize your ISO/management system efforts.

Implementation assistance - If your organization is ready for ISO certification, we can help organizations implement from A to Z. We have the experience to coach your organization on implementation or transitioning to the applicable ISO standard. We can also assist with process-mapping document creation.

Explore our ISO Offerings: