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Process Improvement

Process Improvement
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Process Improvement

In today’s fast-paced and competitive business environment, continuous improvement is not just a goal—it’s a necessity. Investing in process improvement and project management training is a strategic decision to enhance efficiency, reduce waste, and drive innovation.

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Empower Your Workforce for Optimal Results

At the heart of every successful organization lies a dedicated and skilled workforce. By focusing on improving performance through people, you can unlock the full potential of your team and drive sustainable growth and efficiency. 

Our approach to people-centric process improvement:

  • Comprehensive Training Programs
  • Collaborative Workshops and Coaching
  • Continuous Support and Development

Artificial Intelligence Courses

Featured: AI Spark Lab

High Touch. High Tech. High Impact.
A hands-on business lab for serious innovators ready to build the AI-ready version of their business.

Tuesday and Thursday, Sept. 15 - Nov. 12 | 5:30-8 p.m.
In the new Transformation Studio | Corporate College
4400 Richmond Road, Warrensville Heights, OH

AI Spark Lab is an eight-week, hands-on business lab for business owners, nonprofit leaders, managers, entrepreneurs, solopreneurs, and innovation teams who want to use AI to solve a real business challenge.

Seats are limited to 25 participants.

Pay in full: Register Instantly

Payment plan: Apply and Register

Participants bring one real business idea, process, opportunity, or challenge and work with AI consultants, peers, and practical tools to build an AI-powered path forward.

This is not another AI class. It is a guided business lab focused on implementation, business value, and practical outcomes.

Complete the AI Spark Lab Readiness Scorecard. 

The AI Spark Lab Scorecard is a readiness and opportunity assessment that helps participants identify where their business is ready for AI, where they may be stuck, and what they should focus on before and during the lab.

The Scorecard is designed to help participants get more value from the program.

Attend an online info session.

Additional AI Courses

  • AI in Project Management
  • AI-Empowered SAFe® Scrum Master (SSM)
  • AI-Empowered SAFe® 6.0 Product Owner/Product Manager (POPM)

Quality Management Systems, ISO Auditor and ASQ Certifications

Raising the bar for Quality and ISO Leadership

Maintaining high standards of quality and environmental responsibility is crucial for success. Implementing ISO standards for Quality and Environmental Management Systems helps organizations achieve excellence, enhance customer satisfaction, promote sustainability and demonstrate commitment to continuous improvement. 

Browse courses and register:

  • IATF 16949:2016 Understanding and Internal Quality Auditing
  • Plexus ISO 9001:2015 Understanding and Internal Auditing
  • Plexus: Understanding and Internal Auditing for ISO 14001:2015
  • Understanding ISO 45001:2018 Occupational Health & Safety MS Requirements
  • Certified Quality Auditor (CQA) Refresher
  • Certified Quality Engineer (CQE) Refresher
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) Refresher
  • Practical Problem-Solving
  • Problem Solving Essentials Go4It, 4-step PS (Online)
  • COMING SOON ISO 14001:2026 workshops
  • COMING SOON ISO 9001:2026 workshops

  • ISO.org
  • American Society for Quality (ASQ) Certification Pathway  

Lean Six Sigma: Driving Excellence and Efficiency

By adopting Lean Six Sigma, organizations can achieve significant improvements in efficiency, customer satisfaction, and overall performance. 

Lean Six Sigma is more than just a methodology—it's a strategic approach to achieving excellence and driving continuous improvement. By partnering with us, you can harness the power of Lean Six Sigma to transform your processes and achieve outstanding results. 

Our Lean Six Sigma Services:

  • Training and Certification
  • Consulting and Implementation
  • Project Support and Coaching
  • Continuous Improvement Programs

Browse courses and register:

  • Lean for Manufacturing: Foundational Skills (Online)
  • Lean for Education: Comprehensive (Online)  
  • Lean Essentials for Healthcare:  Foundational Skills (Online)
  • Problem-Solving Essentials — Go 4 It 4-Step PS (Online) 
  • Shingo Principles for Enterprise Excellence (Online)

  • Lean Six Sigma Yellow Belt (Online)
  • Lean Six Sigma Yellow Belt for Education
  • Lean Six Sigma Yellow Belt for Healthcare
  • Lean Six Sigma: Yellow Belt
  • Beyond Yellow Belt: Practical Control and Sustainability - a refresher for Yellow Belts 

  • Lean Six Sigma Yellow Belt to Green Belt for Education
  • Lean Six Sigma Yellow Belt to Green Belt for Healthcare
  • Lean Six Sigma: Yellow Belt to Green Belt

  • Lean Six Sigma Green Belt for Education - Comprehensive
  • Lean Six Sigma Green Belt for Healthcare - Comprehensive
  • Lean Six Sigma: Green Belt Certification - Comprehensive

  • Lean Six Sigma: Green Belt to Black Belt
  • COMING SOON Master Black Belt

  • LeanOhio Boot Camp: Transforming the Public Sector (Four days)

Project Management: Achieve Project Success

The difference between business success and failure are the people behind the projects. Their skills drive progress and deliver results. Project Management at Corporate College is here to deliver those skills.

Browse courses and register:

  • Introduction to Agile and Scrum
  • Introduction to Project Management
  • Principles of Project Management (Virtual)
  • AI and Project Management (Virtual)

  • Certified Associate in Project Management (CAPM) Exam Prep (Online)
  • Project Management Professional (PMP) Exam Prep (Online)
  • PMI Agile Certification Exam Prep (PMI-ACP)
  • PMI Exam Prep: Certified Associate in Project Management (CAPM) with Intro to Project Management
  • PMI Exam Prep: Project Management Professional (PMP)

  • AI-Empowered SAFe Scrum Master (SSM)
  • AI-Empowered SAFe 6.0 Product Owner/Product Manager (POPM)
  • Leading SAFe

  • Certification Process
  • Certification Types
  • PMI Website
  • Cleveland PMI Chapter - NEOPMI

Sustainability: Building a Greener Future

Empowering Organizations and Individuals for Sustainable Success

In an era where environmental responsibility is paramount, sustainability training equips organizations and individuals with the knowledge and skills needed to make a positive impact. By integrating sustainable practices into everyday operations, you can drive meaningful change and contribute to a healthier planet. 

Investing in sustainability training is a strategic decision that benefits both the environment and your organization. By empowering your team with the knowledge and skills to drive sustainable practices, you can achieve lasting success and contribute to a greener future. 

Our Sustainability Services:

  • Comprehensive Courses 
  • Customized Training Solutions 
  • Workshops and Seminars 
  • Ongoing Support and Resources (case studies, toolkits, best practice guides)

Browse courses and register:

  • Plexus: ISO 45001:2018 Internal Auditor Training for Occupational Health and Safety
  • Understanding ISO 45001:2018 Occupational Health & Safety Management System Requirements
  • Celemi — Sustainability Digital Business Simulation: People, Planet, Profit

Supply Chain: Driving Innovation in Every Link of the Chain

Streamline, Simplify, Succeed: Your Path to Supply Chain Excellence 

Supply chain management (SCM) ensures efficient delivery of products and services from suppliers to customers. It involves coordinating procurement, production, logistics, and inventory management to reduce costs and improve customer satisfaction. By leveraging technology and data analytics, SCM helps businesses make informed decisions and drive continuous improvement. Mastering SCM is essential for enhancing your career or optimizing your organization's operations. 

Browse courses and register:

  • Introduction to Supply Chain Management (Online)
  • Lean and the Supply Chain
  • Supply Chain Management Foundations for Working Professionals
  • Procurement, Inventory and Vendor Management in Practice
  • Logistics, Distribution and Customer Service Performance
  • Digital Supply Chain, Analytics and AI for Better Decisions
  • Resilient and Agile Supply Chains: Managing Risk, Disruption and Change
  • Geographic Information Systems (GIS) Supply Chain and Logistics Certificate (In-person)
  • Geographic Information Systems (GIS) Supply Chain and Logistics Certificate (Self-paced Online)
  • Applied Geographic Information Systems (GIS) for Supply Chain and Logistics

How to reach us

Samantha Kaplan, LSSBB, ASQ-CQA
Director Quality & Continuous Improvement, Client Solutions and Program Management
samantha.kaplan@tri-c.edu 
216-987-2927

Cuyahoga Community College

© 2026 Cuyahoga Community College
700 Carnegie Avenue
Cleveland, Ohio 44115

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