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Quality and Business Process Improvement

Quality and Business Process Improvement Lean and Lean Six Sigma ISO Standards and Quality Management Business Process Improvement Safety and Environmental Compliance (OSHA/EPA) Professional Services and Consulting
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Professional Services and Consulting

Partner with Corporate College to take your quality programs to the next level.

Second-Party Audits

When your in-house resources are constrained and you need additional quality expertise, Corporate College is prepared to be an extension of your team. We can help you conduct audits and manage your audit programs by providing a fresh, objective perspective on the effectiveness of your quality system.

Quality Management Representative (QMR) /Lean Six Sigma Black Belt (BB) Resource

We have certified professionals available to provide QMR or Black Belt facilitation and coaching to your team

Gap Analysis/Assessments for Lean or ISO

We conduct gap analyses and needs assessments to help you determine where your organization stands in terms of readiness to certify for ISO. We also assess progress and readiness for Lean Transformation efforts. Our gap and needs assessments result in solid recommendations, complete with training and coaching to help your organization develop an action plan that will re-energize your ISO or LSS efforts.

Implementation Assistance

When your organization is ready to become certified in ISO, we can help you implement from A to Z.  We have the experience to coach your organization to implement or transition to applicable ISO standards. 

We Provide

Facilitators and auditors trained to:

  • Conduct audits
  • Train your staff to develop quality efforts
  • Implement your quality programs from start to finish

How to reach us

For course information and questions, please contact:
216-987-5867 or complete this form.

Samantha Kaplan, LSSBB
Director Quality & Continuous Improvement – Client Solutions and Program Management
samantha.kaplan@tri-c.edu 
216-987-2927

Jody Wheaton, M.S., SPHR
Executive Director- Client Solutions & Program Management
jody.wheaton@tri-c.edu 
216-987-5867

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700 Carnegie Avenue
Cleveland, Ohio 44115

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