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Quality and Business Process Improvement

Quality and Business Process Improvement Lean and Lean Six Sigma ISO Standards and Quality Management Business Process Improvement Safety and Environmental Compliance (OSHA/EPA) Professional Services and Consulting
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Business Process Improvement

Quality is a requirement in today’s competitive business environment. Your organization’s processes must be streamlined and efficient in order to maximize your resources and support optimal job performance. Business Process Improvement applies tools and techniques to improve process effectiveness, hold the gains and ensure process integrity in fulfilling customer requirements.

Our Approach

We utilize proven process improvement methodologies and instructors with real-world experience to deliver practical, hands-on training to help drive your organization to the next level of productivity. We understand no two businesses or individuals are alike, which is why Corporate College offers a variety of solutions to help you maximize resource utilization and achieve desired performance levels.

We teach you to implement Business Process Improvement (BPI) for your organization by:

  • Defining your organization's strategic goals and purposes
  • Determining your organization's customers and stakeholders
  • Aligning the business processes to realize your organization's goals

Our programs help you become proficient in the use of systematic BPI techniques to evaluate your business goals, resources and processes, resulting in significant improvements to overall organizational productivity.

Explore our ISO Offerings:

Professional Development Courses

Business Process Training

  • Process Mapping
  • Core Tools: FMEA, SPC, MSA, PPAP/APQP
  • Corrective Action (CAPA)
  • Risk Management
  • Problem Solving/Root Cause Analysis
  • DOE
  • Theory of Constraints

How to reach us

For course information and questions, please contact:
216-987-5867 or complete this form.

Samantha Kaplan, LSSBB
Director Quality & Continuous Improvement – Client Solutions and Program Management
samantha.kaplan@tri-c.edu 
216-987-2927

Jody Wheaton, M.S., SPHR
Executive Director- Client Solutions & Program Management
jody.wheaton@tri-c.edu
216-987-5867

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700 Carnegie Avenue
Cleveland, Ohio 44115

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