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Leadership Development

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Business Communication

Communication is the most essential tool organizations use to achieve business goals. Effective communication is critical to achieving efficiency, quality, and innovation, and is the bridge to delivering outstanding customer service. Communication is at the core of every business practice, yet employees at all levels need help polishing their communication techniques.

Our Approach

We help our clients gain a competitive edge by developing internal business communication skills. We recognize that individuals have different communication styles and preferences, and the key to building the organization’s communication competency is to provide employees with the baseline knowledge and skills they need in all types of situations.

Services

Training and Development

Training employees to communicate effectively will help your organization engage in and promote consistent communication practices across all levels. Our courses are designed to improve the professional use of written, verbal and visual communication to achieve organizational goals.

Course Offerings

  • Dealing with Difficult People
  • Effective Communication
  • Presentation Skills
  • Professional Business Writing
  • Train-the-Trainer

Coaching

When team members have specific needs beyond the courses we offer, personalized coaching can hone in on the communication gaps and provide a targeted plan for sustained behavioral change and increased self-awareness. We provide stand-alone coaching services to strengthen communication skills at all levels of the organization.

How to reach us

For course information and questions, please contact:
216-987-5867 or complete this form.

Geraldine Weiser
Executive Director, Client Solutions and Program Management
geraldine.weiser@tri-c.edu
216-987-2977

© 2025 Cuyahoga Community College
700 Carnegie Avenue
Cleveland, Ohio 44115

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