Problem Solving

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Core Tools

• Failure mode and effects analysis (FMEA)
• Advanced product quality planning (APQP), production part approval process (PPAP) and control plans
• Measurement system analysis (MSA)
• Statistical process control (SPC)

Problem-Solving Techniques

• Eight disciplines of problem-solving (8D)
• Root cause analysis (RCA)/corrective action
• Design of experiments (DOE)
• Risk management
• Process mapping

View Courses and Register:

Courses for 2020-2021 available in multiple formats: Virtual & In-Person

• ZLSS-1097: Eight Disciplines (8D) Problem-Solving Team Approach
• ZLSS-1113: Practical Problem-Solving