Problem Solving

Core Tools

• Failure mode and effects analysis (FMEA)
• Advanced product quality planning (APQP), production part approval process (PPAP) and control plans
• Measurement system analysis (MSA)
• Statistical process control (SPC)

Problem-Solving Techniques

• Eight disciplines of problem-solving (8D)
• Root cause analysis (RCA)/corrective action
• Design of experiments (DOE)
• Risk management
• Process mapping

View Courses and Register:

• ZLDR-1329: Creative Problem-Solving
• ZLSS-1097: Eight Disciplines (8D) Problem-Solving Team Approach
• ZLDR-1326: Making High-Quality Decisions
• ZLSS-1081: Problem-Solving (Blended learning)