Tickets

Don’t miss the chance to see wonderful artists at this year’s Tri-C JazzFest. You can order your tickets in any of the following ways:

Single Tickets

Single tickets are on sale now through Playhouse Square. Click here or call 216-241-6000 to purchase. 

Festival Pass

Festival passes are on sale now. For $250, passholders get prime seating to all nine indoor concerts as well as invitations to our VIP parties, and a 20% discount on single tickets and merchandise. You can order your pass online here. 

Membership

Become a JazzFest member to save 20% on all ticket purchases. Visit our membership page for more information and to sign up, or call us directly at 216-987-4444.

Group Sales

For information on group sales, please contact Cliffie Jones at 216-987-4444.

Ticket Policies and Information

Ticket Payment: For your convenience, you can purchase tickets with a credit card. We accept the following: MasterCard, VISA, American Express and Discover. Tri-C JazzFest Cleveland does not accept payment by check.

Fees: For events at Playhouse Square, there is a $3.50-per-order fee, and the processing fee per ticket are as follows:

• $0.00 - $15.99 = $3.50
• $16.00 - $19.99 = $4.75
• $20.00 - $39.99 = $6.00
• $40.00 - $59.99 = $6.75
• $60.00 - $69.99 = $7.25
• $70.00 - Up = $7.75

We cannot be responsible for tickets purchased through unauthorized third parties.

Tickets(s) cannot be replaced if lost or stolen.

All tickets sales are final.  No refunds or exchanges unless a performance is canceled by artist(s) or Tri-C JazzFest. Refunds are only made to the original purchaser.

Will-call tickets will only be released to the person who purchased the tickets, and a valid photo ID must be shown at pick-up.

Use of camera; camera phones; audio, video or digital recorders; paging devices and cell phones may not be permitted in the theaters depending on the policy of the show. If the policy states this, patrons using these items during that show may be asked to leave the theater without being given a refund.

If a patron arrives after the show begins, you may be asked to wait until there is a break in the act before going to your seat. This also depends on the policy of the show.

Children younger than 2 years of age are not permitted in the theaters. At designated shows, children of all ages are permitted; however, everyone, regardless of age, must have a ticket.

For patrons with disabilities, please call, visit the box office or go online to purchase ticket(s) so we may accommodate your needs.