Executive and Management Development
Client
Federal agency with 2300 employees dedicated to serving the men and women who defend America by making certain they are paid in an accurate and timely manner.
Business Challenge
Strategic cultural change to think differently about problem solving, analytical reasoning and decision making.
Solution
Corporate College partnered with our Client to develop training sessions for 60 managers and leaders focused on analytical thinking tools, brainstorming techniques and interpersonal skills required to become an inventive and reliable problem solver and decision maker. Our structured approach developed managers to analyze problems, generate solutions and to create an environment that promotes inclusively.
Results
- Coach employees as they systematically identify the root causes of problems and work to resolve them
- Act as a role-model by using new problem-solving and analytical thinking tools and processes that promote teamwork
- Provide individual and group feedback and positive support as they work to resolve problems
- Present problem analysis and recommended solutions to others rather than just identifying or describing the problem.