Sales and Customer Service
Contact us via phone as well (216-987-2909)
Sales and Customer Service Program Overview
Learn how to connect customers with an organization through various techniques and channels of communication to develop prospects, retain clients and provide an exceptional customer experience. Curriculum focuses on client development, effective engagement, networking, strategies for selling and service excellence. Our expert instructors will help you gain the practical skills and confidence required to prospect for new business, understand clients’ needs and generate bottom-line results.
View Courses and Register:
Courses for 2020-2021 available in multiple formats: Virtual & In-Person
*Course access obtained via email within two business days of registration.