Professional Services and Consulting
When your organization’s culture requires a custom solution, our team of experts can help diagnose your needs and develop an outcome-based selection or training and development program.
If you have a specific training need that an off-the-shelf program won’t address, we can help you design a custom training and development program that increases specialized knowledge and skills and leads to positive behavioral change.
Our team of instructional designers can help you:
- Identify learning and development needs through a structured needs analysis
- Create learning objectives based on job-specific tasks
- Select the most appropriate training modality (instructor-led or self-directed) and delivery mechanism (i.e., video, PowerPoint, eLearning, etc.)
- Develop content and write media scripts
- Build the finished product
- Create support materials (facilitator and learner guides, quizzes, job aids, etc.)
- Measure results
We design train-the-trainer programs for you to deliver your custom training sessions in-house, or you can rely on our seasoned trainers to deliver your content.
Our expertise in developing reliable, valid employee selection processes can help you improve the accuracy of your hiring decisions. We design objective, job-related hiring protocols that result in identifying candidates with the knowledge, skills, abilities and personal characteristics that are essential for your positions.
Utilizing a structured employee selection process yields a more robust and legally valid hiring decision. Plus, research shows that structured, objective selection processes result in higher levels of employee engagement and job satisfaction and reduced turnover. Ultimately, your selection process can increase organizational performance when you have the right people in the right roles.
We can help you improve any part of your current selection system, or design a process from scratch using our sound, scientific methodology:
Starting with a thorough job analysis, we develop job descriptions and competency models for your positions. Then we choose or develop the most appropriate pre-hire assessments and behavioral interviews for each role. We help you implement and monitor the program over time to verify that the process predicts performance on the job. If you have an existing selection process in place, we also perform system audits to ensure compliance and offer recommendations to improve your hiring decisions.