Frequently Asked Questions
- What is SHARE?
- Who can use SHARE?
- How do I sign up?
- What does it cost?
- Can I schedule recurring rides?
- Can I use SHARE for things other than school?
- How safe is a SHARE ride?
- I don't have a SMART phone. How can I schedule a ride?
- Can I contact SHARE directly with questions or comments?
WHAT IS SHARE?
SHARE is a microtransit service that provides rides between Westshore Campus (31001 Clemens Road, Westlake) and the Crocker Park RTA bus stop at Union and Main Streets (in front of the Regal Crocker Park & IMAX theater) for Tri-C students. SHARE runs Monday through Saturday between 7:30 a.m.-3:15 p.m. Students must schedule rides in advance through the SHARE app., and the reserved seat is guaranteed.
HOW DO I SIGN UP?
Students must schedule rides 18 hours in advance through the SHARE app, for iOS or Android, and the reserved seat is guaranteed. Visit ridewithshare.com/westshore and fill out the form. You will receive an email with links to download the SHARE app. Schedule, manage and track your rides in the app. Remember -- schedule round trip if you need it!
CAN I SCHEDULE RECURRING RIDES?
Yes, absolutely. Students can schedule recurring rides for the semester with one reservation through the app. Please be sure to cancel a ride if you are unable to make it.
HOW SAFE IS A SHARE RIDE?
All SHARE drivers are W2 employees, complete a thorough pre-employment screening including a background check and drug screening, have less than two points on their license, and complete SHARE's online and in-vehicle training course.
I DON’T HAVE A SMART PHONE. HOW CAN I SCHEDULE MY SHARE RIDES?
Not a problem! You can schedule a SHARE ride through a Tri-C appointed SHARE Agent.
Stop by the Office of Student Affairs in SLT 216 or call 216-987-5926.
CAN I CONTACT SHARE DIRECTLY FOR CUSTOMER SUPPORT?
Yes, you can contact SHARE's customer service via livechat, email and phone.
Livechat: RideWithShare.com or through the app
Phone: 833-741-7333 (6 a.m.-8 p.m.) or leave a voice mail after hours.