Week of March 23 - 27, 2020
March 27, 2020 - Process for Reporting COVID-19
PROCESS UPON RECEIPT OF NOTICE OF EMPLOYEE CONTRACTING COVID-19
Employees should adhere to the following guidance upon learning that they have contracted the coronavirus or come in direct contact with a colleague who has a confirmed diagnosis of COVID-19.
EMPLOYEES WITH CONFIRMED DIAGNOSIS OF COVID-19
Employees should follow all medical advice given directly by their physician. In accordance with the Centers for Disease Control and Prevention (CDC) and College directives, the employee, if not hospitalized, should be directed to self-isolate for 14 days after the cessation of all symptoms and seek further medical assistance if their symptoms worsen.
Employees should notify their supervisor, who will notify the applicable vice president and Risk Manager, Joseph Amschlinger, at firstname.lastname@example.org. Risk Management will notify Plant Ops of any areas visited by the employee for special sanitization.
The employee should describe, in detail, any members of the College community with whom they have come in contact during the two-week incubation period (i.e., from the date they began exhibiting symptoms). These details should include date, time, exact location (campus, building and room number) and duration of contact. The employee should also disclose the date they first began to exhibit symptoms. Notice should be given to those exposed individuals to self-isolate for 14 days. Efforts to protect the privacy of the employee will be taken.
EMPLOYEES DIRECTLY EXPOSED TO AN INDIVIDUAL OR COLLEAGUE WITH A CONFIRMED DIAGNOSIS OF COVID-19
In accordance with CDC and College directives, employees should self-isolate for 14 days, monitor their symptoms and seek further medical assistance if they develop symptoms or their symptoms worsen. If at any time an employee receives a confirmation of testing positive for the virus, they should report those results to their supervisor.
Supervisory staff, as identified by the applicable vice president, should notify employees in this category of the date, time, place and duration of their possible exposure and tell them to contact their primary care physician to report the exposure. Employees should follow all medical advice given directly by their physician and seek to be tested if given an order by their physician. If an employee does not have a primary care physician, they can call the MetroHealth System’s COVID-19 hotline at 440-59-COVID (440-592-6843).
FOR ALL EMPLOYEES
Please remember that, according to the CDC, COVID-19 symptoms may appear 2-14 days after exposure (based on the incubation period of MERS-CoV viruses).
These symptoms may include:
Shortness of breath
The CDC has posted a Coronavirus Self-Checker on its website as a guide to help you make decisions and seek appropriate medical care.
Thank you for your patience as we continue to respond to this evolving situation.
March 27, 2020 - A Message from the Provost - Remote Course Delivery, Community Resources and Distlance Learning Stats 3/23 - 3/27
We survived our first week working entirely remotely while providing students with both academic and support services during one of the most challenging times in our College’s history. We often speak of promoting access and removing barriers to education for the members of our community, and these past few weeks speak to our faculty’s dedication to our mission. While we will continue to face challenges, both internal and external, over the coming weeks, I am confident together we can continue to help our students complete the semester and move one more step closer to achieving their academic goals.
- All courses will continue to be delivered remotely through the end of spring semester. Should we be able to reopen our campuses for limited services before summer semester ends, we may be able to accommodate a very limited amount of face-to-face or experiential workforce and clinical courses to resume on ground. Faculty teaching these courses already know who they are as we were already planning to do this prior to our decision to go totally remote. Aside from those few possible courses, the rest of spring semester will be taught remotely, with a decision as to the modality of summer classes being made by May 1st.
- Integrated Communications, working with deans of student affairs, community relations managers and others, has compiled a list of community organizations who are offering support and services to community members. It includes community organizations that are offering free or low-cost services during the COVID-19 pandemic, including free wifi locations and emergency internet services, medical care, food, clothing, housing and more. It is arranged by county-wide services, and those available on the east side, west side, and downtown. The list has been communicated to students through various channels, and it is posted on our coronavirus web page under student resources. This has already been communicated to students through various channels, but we want you have it as well to offer to your students should they have a need. More information can be found here: https://www.tri-c.edu/administrative-departments/business-continuity/covid-19/community-resources.html
- We have been closely monitoring the use of our online resources to ensure they continue to stay available for all our faculty and students. Not surprisingly, we have seen a sharp increase in the use of all of our systems. I wanted to share some information on how we are utilizing our primary online resources during the week of March 23-27:
- Blackboard LMS
- Total number of logons / Active Users over semester: 164,940
- Total number of active users in the system last 7 days (according to Google): 29,935
- Total number of views this week: 16,332
- Total number of presentations created this week: 972
- Total number of faculty in Mediasite: 1,391
- Total number of presentations in Mediasite: 15,691
- Total number of hours watched this week: 2,334 hrs 19 min 22 sec
- Total Reservations: 104
- Exams Completed: 82
- Faculty Development
- Total internal (Tri-C lead) Faculty Forums offered: 27
- Total external Faculty Forums offered: 3 (ProctorU, Playposit, ATD Online Learning)
- Total participants March 23-27: 207
- Blackboard LMS
As we end the week, and our work days and home life have been blended together, I hope each of you takes the time to wind down, appreciate your family, friends and pets, and take stock of the things we have in our lives that fuel us. When we stop and reflect, we are all fortunate in our own unique ways. Let’s appreciate those important things, value our down time, and refuel for next week. Enjoy the weekend!
March 26, 2020 - A Message from the Provost - Board Meeting, Student Resources and Students in Need
Today the College held its March board meeting virtually, with the administration, trustees and members of our community participating remotely. While we are all hopeful we will be able to return to our normal ways of life and teaching as soon as possible, we continue to move forward with important College work, which today included Board approval of important purchases, contracts, maintenance projects, curriculum changes and professional improvement leaves. I informed our Board of Trustees of all of the dedicated work our faculty have done to continue teaching this semester despite all of the uncertainties and challenges. I want you to know our Board members are fully supportive and appreciative of your efforts to provide the highest quality education remotely, as well as all you have done to connect with students personally to keep them on track to finish the semester.
- From departments all over the College that are virtually interacting with students, we are hearing wonderful feedback from our students about how much they appreciate and are impressed by our faculty during this transition. Students have expressed their excitement about all the creative ways our faculty are providing remote instruction, and how much students are enjoying this new educational format.
- If you have students in a class who have not logged into Blackboard or otherwise responded to your outreach attempts, please forward those student names and S numbers to your academic associate dean. Our associate deans and their teams can then conduct additional outreach to these students and assist them if they have questions or need technical support. You can find a list of associate deans here: Associate Dean List
- As you may already know, the College has postponed the staff and faculty Town Halls originally scheduled for this week and will be rescheduling them next week. Please watch your email for more details concerning the date and time and how to access the broadcast.
- We are continuing to work with Tri-C’s Foundation to secure additional computers and internet connectivity for students who are still working remotely without adequate technology. We will keep you posted on those efforts. You can continue to send students to our financial aid office by calling (216) 987-6000 and selecting option #2 or through the financial aid live chat for help to qualify for computers from our external partners.
- We continue to be updated with information from state and local governments, as well as our colleague schools in the Ohio Association of Community Colleges, and based on all available information, the College will make a decision about whether classes in summer term will remain in their currently scheduled modality or will all be offered through remote instruction by May 1st. We will be working with faculty leadership to create a plan for this potential transition should we decide to continue offering courses remotely through summer semester.
- As some of our faculty have asked for guidance on how to proceed should a student report to you that they have or may have been exposed to COVID-19, our legal counsel has provided the attached guidelines to assist you.
March 24, 2020 - A Message from the Provost - Procedure on Student Attendance, APR, Proctor U, Class Withdrawal/Refund Request
Today is the first day Tri-C is working almost exclusively remotely, and as I have spoken with individuals and teams throughout the College, I am humbled by the dedication and passion for our students I have seen in each and every department. Our teams are working hard to support you as you work not only to continue providing our students with the highest quality education in these challenging times, but as you provide a vital connection between the College and your students and are ensuring they have the information they need to find needed support services in this online environment. Thank you for your emails, feedback and suggestions as we all look for new ways to support students in these very new times.
- Non-attendance reporting for all students enrolled in a Session B (second 8 week session) opens today, Monday, March 23rd. Student non-attendance for this session must be reported by Monday, April 6th. For additional guidance on how to report attendance in online courses, please see our guidelines located here: Procedure on Student Attendance
- Given the complexity of the changes made to transition to online classes, we are extending the reporting window for Academic Progress Reporting (APR) for both the 16 week session and the 14 week session until March 31.
- Our Online Learning and Technology (OLAT) staff have been in consistent communication with ProctorU which is operating 24/7 to meet the recent increased demand for testing services. As institutions across the nation have moved fully online, ProctorU has been experiencing some delays in scheduling students for testing. Currently, students are experiencing an 8 day delay. Please know ProctorU is working to reduce that time so you should continue to use this resource, as well as continue to consider alternate assessment methods for your classes as conveyed in earlier emails. Please work with your counterparts and deans to consider authentic assessments that do not require a traditional testing environment.
- Lastly, we know there will be students who have challenges beyond technology and connectivity and the transition from face-to-face to remote delivery. When those challenges go beyond allowing additional time to make up assignments, offering creative assignments, or by assigning an incomplete, we want to offer alternative support where possible. If a student has no alternative but to withdraw from a course, please see the statement below that all students have received to help facilitate this process. While we cannot always refund all students who request a withdrawal due to federal financial aid requirements, we do have a process to fairly review all requests and support that student to the best of our ability. Should you receive questions about withdrawing from your course, please direct students to our financial aid office for virtual assistance. As a reminder, the last day to withdraw from classes this semester is April 24.
The message below was sent to students:
- Refund Request
Students may withdraw from their courses up to April 24. Any refund or adjustment will be based on the official drop/withdrawal date listed in the tuition refund guidelines.
A student who is unable to complete the current semester for reasons beyond their control, such as an emergency medical condition or other extenuating circumstances, may petition for a late withdrawal by completing a Petition for Withdrawal Exception and submitting supporting documentation to the Enrollment Center.
If you receive financial aid please contact your campus Student Financial Aid Office to determine how a withdraw will affect your aid eligibility.
March 23, 2020 - COVID-19 Update - Change to College Operations
Yesterday, Gov. Mike DeWine issued a statewide stay-at-home order to combat the spread of the coronavirus (COVID-19). As part of our ongoing commitment to protect the well-being of our students, faculty and staff, and in support of this directive, Tri-C will take the following additional steps.
Beginning Tuesday, March 24, until Monday, April 6, remaining on-site College operations — with the exception of Public Safety, Plant Operations and key administrative functions — will be performed remotely. This means that all on-site student services and classes are suspended, and access to Tri-C buildings will be limited to staff involved in critical areas of operation.
As previously announced, the College began remote instruction of most classes today. In-person student support services, available on campus through today, were also available online. These classes and services will continue online.
The College will provide guidance on labs and other hands-on learning classes as soon as possible. We appreciate your patience as we determine the best solution under these circumstances. Students who have questions should contact their instructors. If you do not know how to reach your instructor, contact your associate academic dean.
This unprecedented time presents challenges for all of us. As we have mentioned before, overcoming challenges is what we do best at Tri-C. Together, we will persevere and come out stronger, smarter and more compassionate than ever before.
Stay safe and visit this webpage for updates, answers to frequently asked questions and information on available assistance.
March 23, 2020 - A Message from the Provost - Campus operations, Mediasite, OLAT and Faculty Forum
Earlier today, and after discussing the College’s response to Governor DeWine’s Sunday stay-at-home order with departments throughout the College including faculty leadership, Tri-C made the decision that all on-site College operations will now be performed remotely. This means beginning tomorrow, Tuesday, March 24, all on-site student services and classes are suspended, and access to all Tri-C buildings, including campus offices, will be limited to staff working in critical areas of operations such as public security and plant operations. We expect to continue serving our faculty and students remotely until April 6, at which point we will reassess the situation and make decisions about how to proceed. Please know that despite our staff and administration working remotely over the next few weeks, we are dedicated to supporting our faculty through this transition in any way we can.
- I am hopeful our faculty have visited their offices to collect anything needed to continue classes online. Should a faculty member need access to retrieve a vital piece of equipment from their office, they must contact public safety at the non-emergency number (216-987-4250) to make an appointment to be granted access to a campus facility.
- Today is the first day that our original on-ground classes commence in an online modality. I understand the huge amount of time and effort that went into updating instructional plans, assignments, classroom activities and communication methods with students. I thank each and every faculty member for their hard work and teaching expertise to ensure our students finish spring semester.
- As evidence of how busy our faculty have been preparing to move classes online, over the past seven days our faculty have created over 1,100 videos for students that have been posted on Tri-C’s Mediasite. Our Online Learning and Technology (OLAT) staff are ready to continue to help you create and post more online resources for your classes.
- As all of our classes are now online, please continue to make every effort to reach out and contact your students now and throughout the rest of the semester. Unfortunately, we are still hearing from students who have indicated their faculty have not yet been in touch with them, and they are anxiously looking for direction. Our faculty are a vital part of ensuring students have the information they need to connect to resources and services that are now online, and your connection with our students will make the difference in their success, this semester even more than most. Let us know how we can help in this effort.
- Because of the decision to transition all services online, our testing centers will also be suspended until April 6. This means that placement testing and on-ground proctored testing cannot happen on campus for the next couple of weeks. Faculty can continue to use online testing and ProctorU, as well as additional authentic assessment methods, a few examples of which are analyses and responses to case studies, analyses of events, annotated bibliographies, and online debates.
- In our continuing efforts to support students through this transition to online courses, Tri-C has partnered with PCs for People, a nonprofit organization dedicated to bringing technology and internet access to low-income individuals and households. With funding from the Cuyahoga Community College Foundation, qualified students can receive a PC or laptop and/or an internet hotspot device to continue classwork online.
- To be eligible, a Tri-C student must live in a household with an income below the 200% poverty line.
- Students who are Pell grant eligible will qualify.
- Students can register for a computer and internet access by calling (216) 777-4441 or emailing email@example.com.
- Once qualified, students will receive details on how they may pick up these devices at an outdoor Tri-C site, with campus police onsite to direct traffic.
- Please share this information with your students and direct them to visit https://www.pcsforpeople.org/ to learn more about the organization.
- With your insight and assistance, our faculty development team has created as series of faculty forums intended to provide faculty access to training to tools that can be used for online learning and teaching. Additionally, the group has developed share sessions for faculty to virtually get together to discuss challenges and solutions in this new virtual learning environment. A listing of this week’s forms can be found here: View the Faculty Forums – Week of March 23, 2020.
We continue to look for new and improved ways to support you and our students every day.
My commitment to you is that I will continue to provide ongoing information and updates as things develop. Although you may not see a daily email from me now that most classes are up and running, I will be here to answer all your questions and will continue to connect with faculty throughout the week. Remember, as tough as this last week has been for all of us, our students are out there without the support network and infrastructure that we created and they are familiar with. They will need all of our support, encouragement and empathy. If I can be of any help, please don’t hesitate to reach out.