Community Resources

Countywide

The College has compiled a list of community organizations who are offering support to community members during this COVID-19 pandemic.

In addition to the below, the College has also compiled a list of commonly used residential and wireless internet providers throughout Cuyahoga County. Check the list to see what each provider is doing to help their customers, along with self-service and troubleshooting options and information on free Wi-Fi hotspots.

For services offered in Spanish please visit the Tri-C Bienvenidos page.

AT&T
AT&T is offering internet access for qualifying limited-income households at $10/month through their Access from AT&T program for SNAP participants. Learn more at att.com/access.

Aunt Bertha-Social Care Network
Search by zip code for hundreds of available services such as free or reduced cost food, clothing, housing, medical care, government benefits, or job training at auntbertha.com.

Cleveland Clinic: Call your primary care physician or start a virtual visit at Cleveland Clinic Express Care^® Online. Patients may also call 855-697-3750.

Cleveland Public Library
Cleveland Public Library is open to the community, and has numerous resources available during the pandemic. 

Cleveland Public Power (CPP)/Cleveland Water
Both have temporarily stopped disconnection of residential services for non-payment. If you have recently been disconnected for non-payment, call Cleveland Water at 216-664-3130 or CPP at 216-664-4600.

Community Map
View a community-organized map of free meals and food distributions.

Cox Cable Emergency Internet Offer
Cox is offering two free months of their Connect2Compete service ($9.95/month thereafter, through Sept. 30), which includes remote desktop and phone support through Cox Complete Care. They will also provide resources for discounted, refurbished equipment through their association with PCs for People. Learn more at cox.com/c2c.

Cuyahoga County Public Library
All Cuyahoga County Public Library branches are open to the community. 

Cuyahoga Job and Family Services (CJFS)
CJFS encourages people to use the Ohio Benefits Self-Service Portal to apply for food, medical, cash and child care assistance as well as to make changes or submit documents on existing food, medical and cash assistance cases.

Emergency Assistance is temporarily available for families affected by COVID-19, through the CJFS Prevention, Retention, and Contingency (PRC) program with Temporary Assistance for Needy Families (TANF) funding. While limited funding is available, individuals meeting eligibility requirements may receive funds to help meet essential needs in the form of a voucher. Learn more here.

Greater Cleveland Food Bank
Works with community partners to distribute and deliver food to residents in need. Access food programs here or call 216-738-2067.

Hebrew Free Loan Association (HFLA) of Northeast Ohio
HFLA is offering interest-free emergency loans to people affected by the coronavirus. Loans of up to $1,500 are available for purposes including, but not limited to, lost wages, child care costs due to school closures, and medical costs. Learn more and apply here, or call 216-378-9042.

Hunger Network
View a comprehensive map of Hunger Centers here.

Restaurants and businesses with surplus food from canceled events can sign up to donate it here, and the Hunger Network’s Food Rescue Heroes will transport it to a local nonprofit to get it to those who need it most.

Ideastream PBS Stations
Ideastream has compiled links to numerous PBS educational resources for students in pre-K through grade 12 on PBS stations in every community. Learn more here.

Legal Aid Society of Cleveland
The Legal Aid Society has closed its physical offices during the health crisis, but its online intake for clients is available around the clock, and phone intake is available during select business hours. Contact them here.  Se habla español. 

Metrohealth System
Access free telehealth services or call the dedicated support line at 440-59-COVID (592-6843).

Neighborhood Connections
Exploring ways to combat social isolation while following social distancing protocols. Visit the Neighbor Up CLE website and subscribe to their e-newsletter for updates.

Northeast Ohio Coalition for the Homeless
NEOCH has created a list of resources for homeless and those in need during COVID.

Ohio Department of Health
Visit odh.ohio.gov or call the 24/7 hotline at 833-4-ASK-ODH (427-5634).

The Ohio Development Services Agency
Preparing to qualify Ohio for the U.S. Small Business Administration (SBA) Economic Injury Disaster Loan program, which provides low-interest loans up to $2 million to help businesses overcome the temporary loss of revenue during a state of emergency. Ohio nonprofits will also be eligible for low-interest loans through the program. Businesses impacted by the current public health crisis should immediately send their contact information to businesshelp@development.ohio.gov. Additional information is available at sba.gov/disaster.

PCs for People
Individuals and families who meet eligibility requirements can receive a computer, computer repair, internet service and learning resources. Learn more here.

SNAP/TANF
Cuyahoga County has suspended work activity requirements for people who receive food stamps and federal cash assistance. All county assessments and on-site visits related to work requirements for the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) are suspended until further notice. For more information about work requirements, leave a voicemail at 216-987-6820 (SNAP) or 216-987-8656 (TANF).

Unemployment
Ohio has extended unemployment benefits to workers in quarantine and employees of businesses that temporarily shut down due to the coronavirus. Learn more here.

United Way of Greater Cleveland
United Way 2-1-1 is available 24/7 to help those with questions about the coronavirus and to provide access to support services and programs. Se habla español.
 
University Hospitals
Call 855-401-3013 or visit uhhospitals.org/services/coronavirus.

U.S. Census Bureau
The Census Bureau is monitoring the coronavirus situation and modifying its operations accordingly. Completing the census form online is highly encouraged. Learn more here.

VA Northeast Ohio Healthcare System
Call 888-350-3100 or visit publichealth.va.gov/n-coronavirus.

Vote by mail
Individuals are encouraged to request a Vote-by-Mail application for the November 3 general election.
Cuyahoga County Board of Elections
Geauga County Board of Elections
Lake County Board of Elections
Lorain County Board of Elections
Medina County Board of Elections

Xfinity® by Comcast
Xfinity is offering their Internet Essentials package to households that qualify for $9.95 per month.

Sign up here or call:
• 855-846-8376 (English)
• 855-765-6995 (Spanish)

Cleveland Metro Area

Bellaire Puritas Neighborhood
See a full list of resources available in the Bellaire Puritas neighborhood here.

City of Cleveland ― Grab-and-Go Meals for Youth
Cleveland and the Children’s Hunger Alliance will temporarily provide meals for youth throughout the city. Meals are available to children 18 and younger. Meal site locations, days and times vary - refer to the map: Find a meal site here.

Cleveland Metropolitan School District (CMSD)
CMSD has copiled information on back-to-school, family resources, health and government, and food/basic needs here. They are offering free meals for all children in the city of Cleveland ages 18 and younger as well as shuttle service to and from the 22 meal pickup sites. 

Cleveland Public Library
Cleveland Public Library is open to the community, and has numerous resources available during the pandemic. 

Cleveland Ward 17 – West Park UCC Food Pantry
Available to residents of Ward 17 in Cleveland. Currently offering delivery. Learn more here.

Detroit Shoreway Neighborhood
See a full list of resources available in the Detroit Shoreway neighborhood here.

Friendly Inn Settlement
Food bank open Thursdays, 10 a.m. – 1 p.m. for individuals and families in the Carver Park, Outhwaite and King Kennedy communities. Proper ID and proof of residency required.

May Dugan Center
The May Dugan Center provides free meals on specific days. Follow @MayDuganCenter on Facebook and Twitter, check maydugancenter.org or call 216-631-5800 for updates.

Metro West Neighborhood
See a full list of resources available in the Metro West neighborhood here.

Slavic Village Neighborhood
See a full list of resources available in the Slavic Village neighborhood here.

West Side Market
The West Side Market remains open for in-person shopping. Customers can also call individual vendors and arrange for curbside pickup at two locations. The market is closed Tuesdays and Thursdays. Call 216-664-3387 for more information. 

East Side

Cleveland Heights-University Heights City School District
Offering free breakfast and lunch for all children. Learn more here.

Euclid City Schools
Euclid City School District volunteers are preparing and distributing meals for every child 18 or under. All children who show up will receive meals, no questions asked. Learn more here.

Geauga County Department on Aging
In addition to its home-delivered meals program, the department is offering meals to go at each of its senior center locations. Learn more here.

Geauga Hunger Task Force
Supports independent food pantries and other resources for area residents in need. Call 440-285-2261 or visit their website.

Lifeline Inc.
Working with Lake County partners to address community needs related to the COVID-19 pandemic. For information about local resources and changes to agency services, dial 2-1-1 or visit their website.

Painesville City Local Schools
Painesville City Local Schools is eligible for and participating in a National School Lunch and Breakfast Program called the Community Eligibility Program (CEP). ALL students enrolled in grades K-12 at Harvey High School, Heritage Middle School and at Chestnut, Elm and Maple Elementary Schools are eligible to receive a healthy breakfast and lunch at school at no charge to your household each day of the 2020-2021 school year. No further action is required of you. Learn more here.

North Union Farmers Market – Shaker Square, Chagrin Falls, Legacy Village, Pinecrest, Van Aken, 
Days and time vary. The market will take place outside to allow space for social distancing. Other changes will be enacted as well. Learn more here.

United Way of Lake County
View a listing of area food pantries by city.

Willowick Pet Food Pantry
The Willowick Pet Food Pantry will offer free curbside pet food pickup Saturdays, at Willow Praise Church in Eastlake. Email willowickpetfoodpantry@gmail.com for more information. 

West Side

Lakewood Public Library
Lakewood Public Library is open to the community. They also offer free Wi-Fi outside library buildings.

Second Harvest Food Bank
Second Harvest will be distributing free boxes of assorted shelf-stable food for all. Drive-thru distribution has been established for various dates and locations throughout Lorain County. Available to anyone in Lorain, Huron, Erie, and Crawford counties that are in need of assistance. Learn more here.

North Union Farmers Market – Crocker Park
Open Saturdays, 9 a.m. to noon. The market will take place outside to allow space for social distancing. Other changes will be enacted as well. Learn more here.

Rocky River Public Library
Rocky River Public Library is open to the community for limited services. 

Westlake Food Pantry
Currently offering delivery only. Call 440-899-3544 or email lgadd@cityofwestlake.org with questions or concerns.

Westlake Porter Public Library (WPPL)
Porter Library is now open to the community. You can still receive a WPPL card number instantly when you register online. Your temporary card number will work immediately with all WPPL digital platforms, providing access to e-books, digital media and other online resources. Visit the download and stream and research databases pages for more information, and follow WPPL on Facebook and Twitter for announcements.

Please note: The above information was gathered by reviewing the websites of the various organizations and companies. It is intended to be used as a source of information only. The College has not reviewed this information for accuracy or applicability and is therefore not endorsing or recommending the use of any particular product or service listed above. Carefully read the terms and conditions of each company’s offerings and make the decision that best meets your individual needs, financial abilities and technological capabilities.