Community Resources
Countywide
The College has compiled a list of community organizations who are offering support to community members during this COVID-19 pandemic. For services offered in Spanish please visit the Tri-C Bienvenidos page.
INTERNET PROVIDER ASSISTANCE: FCC EMERGENCY BROADBAND BENEFIT PROGRAM
The Emergency Broadband Benefit program will help households struggling to pay for internet service during the pandemic. Beginning May 12, 2021, eligible households will be able to enroll in the program to receive a discount of up to $50 per month off the cost of broadband service from an approved provider. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer or tablet from participating providers if they contribute between $11 and $49 toward the purchase price.
The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.
Enroll through an approved provider or by visiting getemergencybroadband.org. Check out the Broadband Benefit Consumer FAQ for more information, and continue to check the FCC website for program updates.
COVID-19 VACCINE INFORMATION
Vaccine information can be found at tri-c.edu/vaccine.
AT&T
AT&T is offering internet access for qualifying limited-income households at $10/month through their Access from AT&T program for SNAP participants. Learn more at att.com/access.
Aunt Bertha-Social Care Network
Search by zip code for hundreds of available services such as free or reduced cost food, clothing, housing, medical care, government benefits, or job training at auntbertha.com.
Cleveland Clinic: Call your primary care physician or start a virtual visit at Cleveland Clinic Express Care® Online. Patients may also call 855-697-3750.
Cleveland Public Library
Cleveland Public Library is open to the community, and has numerous resources available during the pandemic.
Comcast
Comcast is offering their Internet Essentials package to households that qualify for $9.95 per month. Sign up here or call:
• 855-846-8376 (English)
• 855-765-6995 (Spanish)
Cox Cable Emergency Internet Offer
Cox is offering their Connect2Compete service for $9.95/month to those who qualify. Learn more at cox.com/c2c.
Cuyahoga County Public Library
All Cuyahoga County Public Library branches are are open for walk-in traffic.
Cuyahoga Job and Family Services (CJFS)
CJFS encourages people to use the Ohio Benefits Self-Service Portal to apply for food, medical, cash and child care assistance as well as to make changes or submit documents on existing food, medical and cash assistance cases.
Emergency Assistance may be temporarily available for families affected by COVID-19, through the CJFS Prevention, Retention, and Contingency (PRC) program. Individuals meeting eligibility requirements may receive funds to help meet essential needs in the form of a voucher. Learn more here.
Food Distribution Community Map
View a community-organized map of free meals and food distributions.
Greater Cleveland Food Bank
Works with community partners to distribute and deliver food to residents in need. Access food programs here or call 216-738-2067.
Hebrew Free Loan Association (HFLA) of Northeast Ohio
HFLA is offering interest-free emergency loans to people affected by the coronavirus. Loans of up to $1,500 are available for purposes including, but not limited to, lost wages, child care costs due to school closures, and medical costs. Learn more and apply here, or call 216-378-9042.
Hunger Network
View a comprehensive map of Hunger Centers here.
Restaurants and businesses with surplus food from canceled events can sign up to donate here, and the Hunger Network’s Food Rescue Heroes will transport it to a local nonprofit to get it to those who need it most.
Ideastream PBS Stations
Ideastream has compiled links to numerous PBS educational resources for students in pre-K through grade 12 on PBS stations in every community. Learn more here.
Legal Aid Society of Cleveland
The Legal Aid Society has closed its physical offices during the health crisis, but its online intake for clients is available around the clock, and phone intake is available during select business hours. Contact them here. Se habla español.
Metrohealth System
Access free telehealth services or call the dedicated support line at 440-59-COVID (592-6843).
Neighborhood Connections
Exploring ways to combat social isolation while following social distancing protocols. Visit the Neighbor Up CLE website and subscribe to their e-newsletter for updates.
Northeast Ohio Coalition for the Homeless
NEOCH has numerous information and resources for those homeless and those in need during COVID.
Ohio Department of Health
Visit odh.ohio.gov or call the 24/7 hotline at 833-4-ASK-ODH (427-5634).
The Ohio Development Services Agency
Preparing to qualify Ohio for the U.S. Small Business Administration (SBA) Economic Injury Disaster Loan program, which provides low-interest loans up to $2 million to help businesses overcome the temporary loss of revenue during a state of emergency. Ohio nonprofits will also be eligible for low-interest loans through the program. Businesses impacted by the current public health crisis should immediately send their contact information to businesshelp@development.ohio.gov. Additional information is available at sba.gov/disaster.
PCs for People
Individuals and families who meet eligibility requirements can receive a computer, computer repair, internet service and learning resources. Learn more here.
Rental Assistance
Apply for rental assistance in Cuyahoga County. It is for Cleveland and Cuyahoga County residents who are struggling to make payments because of the coronavirus pandemic. The program is through CHN Housing Partners and EDEN, Inc. with funding from the city and the county.
SNAP/TANF
Cuyahoga County has suspended work activity requirements for people who receive food stamps and federal cash assistance. All county assessments and on-site visits related to work requirements for the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) are suspended until further notice. For more information about work requirements, leave a voicemail at 216-987-6820 (SNAP) or 216-987-8656 (TANF).
Spectrum
Offering free access to Spectrum broadband and Wi-Fi for new K-12 student households within the service area for those who qualify. Their high-speed broadband program Spectrum Internet Assist remains available for eligible low-income households.
Unemployment
For the latest information about the pandemic unemployment programs and when claimants can expect to receive payments, please visit jfs.ohio.gov/caa. Learn more here.
United Way of Greater Cleveland
United Way 2-1-1 is available 24/7 to help those with questions about the coronavirus and to provide access to support services and programs, including scheduling for the COVID-19 vaccine. Se habla español.
University Hospitals
Call 855-401-3013 or visit uhhospitals.org/services/coronavirus.
Utility Assistance
The Ohio Department of Development (ODOD) offers several energy assistance programs to help low-income eligible homeowners and renters pay their utility bills and improve the energy efficiency of their homes.
VA Northeast Ohio Healthcare System
Call 888-350-3100 or visit publichealth.va.gov/n-coronavirus.
Voter Information
Cuyahoga County Board of Elections
Geauga County Board of Elections
Lake County Board of Elections
Lorain County Board of Elections
Medina County Board of Elections
Cleveland Metro Area
Bellaire Puritas Neighborhood
See a full list of resources available in the Bellaire Puritas neighborhood here.
City of Cleveland ― Grab-and-Go Meals for Youth
Cleveland and the Children’s Hunger Alliance will temporarily provide meals for youth throughout the city. Meals are available to children 18 and younger. Meal site locations, days and times vary - refer to the map: Find a meal site here.
Cleveland Metropolitan School District (CMSD)
CMSD has copiled information on back-to-school, family resources, health and government, and food/basic needs here. They are offering free meals for all children in the city of Cleveland ages 18 and younger as well as shuttle service to and from the 22 meal pickup sites.
Cleveland Public Library
Cleveland Public Library is offering curbside and walk-up services, and has numerous resources available during the pandemic.
Cleveland Ward 17 – West Park UCC Food Pantry
Available to residents of Ward 17 in Cleveland. Currently offering delivery. Learn more here.
Detroit Shoreway Neighborhood
See a full list of resources available in the Detroit Shoreway neighborhood here.
Friendly Inn Settlement
Food bank open Thursdays, 10 a.m. – 1 p.m. for individuals and families in the Carver Park, Outhwaite and King Kennedy communities. Proper ID and proof of residency required.
May Dugan Center
The May Dugan Center provides free meals on specific days. Follow @MayDuganCenter on Facebook and Twitter, check maydugancenter.org or call 216-631-5800 for updates.
Metro West Neighborhood
See a full list of resources available in the Metro West neighborhood here.
Slavic Village Neighborhood
See a full list of resources available in the Slavic Village neighborhood here.
West Side Market
The West Side Market remains open for in-person shopping. The market is closed Tuesdays and Thursdays. Call 216-664-3387 for more information.
East Side
Cleveland Heights-University Heights City School District
Offering free breakfast and lunch for all children. Learn more here.
Euclid City Schools
Euclid City School District volunteers are preparing and distributing meals for every child 18 or under. All children who show up will receive meals, no questions asked. Learn more here.
Geauga County Department on Aging
In addition to its home-delivered meals program, the department offers congregate meals at senior center locations. Learn more here.
Geauga Hunger Task Force
Supports independent food pantries and other resources for area residents in need. Call 440-285-2261 or visit their website.
Lifeline Inc.
Working with Lake County partners to address community needs related to the COVID-19 pandemic. For information about local resources and changes to agency services, dial 2-1-1 or visit their website.
Painesville City Local Schools
Painesville City Local Schools is eligible for and participating in a National School Lunch and Breakfast Program called the Community Eligibility Program (CEP). ALL students enrolled in grades K-12 at Harvey High School, Heritage Middle School and at Chestnut, Elm and Maple Elementary Schools are eligible to receive a healthy breakfast and lunch at school at no charge to your household each day of the 2020-2021 school year. No further action is required of you. Learn more here.
North Union Farmers Market – Van Aken
Indoor winter market every Saturday from 9 a.m. - noon. Learn about their safety protocols here.
United Way of Lake County
View a listing of area food pantries by city.
Willowick Pet Food Pantry
The Willowick Pet Food Pantry will offer free curbside pet food pickup Saturdays, at Willow Praise Church in Eastlake. Visit their website or mail willowickpetfoodpantry@gmail.com for more information.
West Side
Lakewood Public Library
Lakewood Public Library is open to the community. They also offer free Wi-Fi outside library buildings.
Second Harvest Food Bank
Second Harvest Mobile Food Pantry distributes free boxes of assorted shelf-stable food for all. Drive-thru distribution has been established for various dates and locations throughout Lorain County. Available to anyone in Lorain, Huron, Erie and Crawford counties that are in need of assistance. Learn more here.
North Union Farmers Market – Crocker Park
Indoor winter market every Saturday from 9 a.m. - noon. Learn about their safety protocols here.
Rocky River Public Library
Rocky River Public Library is open to the community for limited services.
Westlake Food Pantry
Call 440-899-3544 or email lgadd@cityofwestlake.org with questions or concerns. Learn more here.
Westlake Porter Public Library (WPPL)
Porter Library is open to the community. Receive a WPPL card number instantly when you register online. Your temporary card number will work immediately with all WPPL digital platforms, providing access to e-books, digital media and other online resources. Visit the download and stream and research databases pages for more information, and follow WPPL on Facebook and Twitter for announcements.
Please note: The above information was gathered by reviewing the websites of the various organizations and companies. It is intended to be used as a source of information only. The College has not reviewed this information for accuracy or applicability and is therefore not endorsing or recommending the use of any particular product or service listed above. Carefully read the terms and conditions of each company’s offerings and make the decision that best meets your individual needs, financial abilities and technological capabilities.