Meet Me @ Tri-C; Matt Masek
April 21, 2014
Matt Masek is a 2007 Cuyahoga Community College graduate who earned an Associate of Applied Science degree in Recording Arts and Technology. He now works as a sales engineer at Sweetwater, based in Fort Wayne, Ind. The company sells musical instruments and pro audio equipment.
Tri-C Trending: What does a sales engineer do?
Matt Masek: A Sweetwater sales engineer provides industry-leading customer service and personalized audio solutions to customers all over the world. They sell guitars, keyboards, microphones, recording equipment, speakers (and much more) to anyone from famous musicians to weekend warriors and everyone in between. Most of the sales they do are phone-based. A Sweetwater sales engineer makes somewhere from 70 to 100 calls in a day, the entire time answering questions via email and making sure important orders get out on time.
TT: How did Tri-C prepare you for this job?
MM: Cuyahoga Community College prepared me for this career by giving me the knowledge and experience in the recording industry needed to figure out what my customers’ needs are and help them fix issues in their setups they may not have even known existed.
TT: Why did you decide to attend Tri-C?
MM: I decided to attend Cuyahoga Community College because it had the best program in my field. I looked around at other colleges and universities, and Tri-C's Recording Arts and Technology program was the best. It has state-of-the-art studios and teachers with real-world experience. The times classes were offered was a huge factor as well. I was able to work during the day, then take classes in the evening.
TT: What was your favorite part of being a student here?
MM: My favorite part of being a student was all of the hands-on work we did. For example, in our Basic Audio Electronics course, we actually had to make a microphone preamplifier. Or in our Live Sound Reinforcement course, we had to run the sound for a concert at the Rock and Roll Hall of Fame. Almost every class I took was something that was important to my field.
TT: What do you like to do when you aren’t working?
MM: When I'm not at work, I love to travel — whether it's camping in Michigan, canoeing on a glacial river in Alaska or sightseeing in France. My wife and I are currently planning our next trip to Australia to see the Great Barrier Reef.